Sr. Engineer I, Provider Portal - PERM - ARG/MEX

About the team

Our mission on the Provider Portal product team is to create intelligent solutions and services that allow our clients to interact with the inventories of obligations (or debts) that they have placed with TrueML, viewing performance metrics and performing certain self-serve functions. As a Sr Engineer I on our team, you will help us fulfill this mission by applying your strong technical and analytical skills to develop and extend our Provider Portal infrastructure and backend capabilities to allow us to continue to effectively manage these obligation inventories and provide secure and performant access to these inventories. You will work with other engineers on the team as well as cross functionally with other engineering teams, product managers, and designers.

Summary
On a daily basis, a Sr. Engineer I deals with a wide variety of software development tasks. You possess a strong understanding of good software design and you can identify bad software design, and you can make good choices in your implementation decisions. You stay current with industry developments and take initiative in introducing innovative techniques to your team and the company. You are trusted to recognize and articulate the severity, and keep a record of tech debt in our system, as well as plan and execute clear paths to address these challenges. Your commitment to delivering results for the company is evident through your reliability and thorough testing of your work.

Daily Responsibilities

• Write high-quality, clean, concise, well-tested code
• Build highly scalable distributed services independently and with collaborative support from others
• Have expertise in high-level language(s) and common AWS services, including CodePipeline, as well as other common software development technologies such as Git, etc.)
• Contribute to architecture and/or implementation decisions
• Contribute ideas into the technical and product roadmap, and estimate effort for initiative discovery and execution
• Proactively solve code challenges; you can predict/identify issues in code, anticipate solutions, and consider the downstream impacts of those solutions
• Mentor other engineers and share knowledge through a variety of methods
• Participate in the team’s 24/7 on-call rotation (on a week long shift basis), providing timely response and resolution to production issues

Qualifications

• Bachelor’s degree or equivalent experience with +5 years of relevant experience.
• Understands system architecture and programming paradigms; learns new technical areas and ships code independently.
• Proficient in a range of software development tools (Golang preferred), and has the ability to learn new areas and languages quickly.
• Demonstrates continuous learning, improvement, and the ability to suggest/implement technical solutions.
• Communicates assumptions, opportunities, risks, and complex systems to diverse audiences.
• Scopes/estimates stories, communicates limitations, and manages time off effectively.
• Owns/delivers tasks, understands domain scope, and handles production issues.
• Self-directs work, gathers context, and considers code observability, maintainability, and efficiency.
• Documents/refactors code and follows standards/procedures.
• Collaborates with cross-functional teams, participates in recruiting, and engages in team activities.
• Can facilitate a meeting with technical and non-technical stakeholders, with clear agenda and meeting outcomes.

Work-Life Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.