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Tensor provides AI Call Center Agents for companies working in healthcare.
Role Overview
Seeking an experienced Prompt Engineer to:
- Develop and maintain our AI testing infrastructure,
- Improve model performance,
- Ensure quality across our AI agent deployments.
Key Responsibilities
- Write testsUse customer feedback to identify patterns and areas for improvement
Develop test cases based on these real-world examples to improve our AI agent’s performance
- Prompt engineerIterate and improve on our LLM prompts to achieve our quality targets
- Gather & prepare data for fine-tuningGather and curate high-quality training data for model fine-tuning
Requirements
- Phenomenal clarity and written communication skills in English. This is by far the most critical skill to success as a prompt engineer – because LLMs take direction in English.
- Demonstrated experience with LLMs and prompt engineering
- Strong scripting/programming skills in Python or similar languages
Nice to have
- Experience with testing frameworks and automation tools
- Excellent analytical and problem-solving abilities
- Strong documentation and communication skills
- Understanding of ML concepts and fine-tuning processes