Product Owner - Full-time - EMEA/APAC

Product Owner – Strategic Partnerships

Location: Remote (requires overlap with WET & ET hours)
Reports to: Chief Product Officer (CPO)

Pulsate is the leading Mobile Engagement Platform for community banks and financial institutions, empowering them to deliver personalized customer experiences through smart campaigns, in-app messaging, and real-time engagement. While we may look like a start-up on paper, we have been innovating and scaling with our customers for over ten years. Now we are entering our most exciting growth phase yet.

As part of this next chapter, Pulsate is building strategic partnerships that will shape our future. We are seeking a Product Owner – Strategic Partnerships to take full ownership end-to-end of one of our most critical initiatives. This is not just another role. It is a chance to define the playbook, lead execution, and make a visible impact across Pulsate and our partner ecosystem.

Why This Role Matters

This new position sits at the intersection of strategy and execution. You will be the connective force between Pulsate’s Product, Engineering, and Customer Operations teams, while also serving as the primary point of alignment with our partner’s leadership and product organization.

If you are looking for the opportunity to own something end-to-end, drive high-stakes initiatives, and see the direct impact of your work on company growth, this is it.

Key Responsibilities

Strategic Scope and Alignment
● Define and maintain the roadmap for strategic partnership initiatives, ensuring clear alignment with business goals and partner objectives.
● Act as the primary liaison with partner product teams, balancing priorities, resolving conflicts, and driving shared success.
● Monitor adoption and performance of delivered features, feeding insights into roadmap iteration.

Execution and Delivery
● Maintain, refine, and prioritize the product backlog.
● Translate roadmap priorities into clear user stories and acceptance criteria for engineering.
● Lead Agile ceremonies including sprint planning, backlog refinement, and retrospectives.
● Validate delivered features against acceptance criteria to ensure quality.
● Identify risks and dependencies and proactively drive resolution to keep delivery on track.

What We Are Looking For
● 5+ years of product management or product owner experience in SaaS, fintech, or partnership-driven environments.
● Proven ability to balance strategic roadmap ownership with detailed backlog execution.
● Strong understanding of APIs, integrations, and system dependencies.
● Skilled at engaging with executives, external partners, and cross-functional teams.
● Track record of shipping complex products in an Agile/Scrum environment.
● Excellent communication skills, able to articulate vision to leadership and requirements to engineering.

Nice to Have

● Experience working with US community banks or financial institutions.
● Familiarity with SaaS integrations or mobile engagement platforms.
● Prior exposure to high-profile partnership initiatives.
● Experience in distributed or hybrid engineering environments.

What Success Looks Like

● Roadmap reflects both business and partner priorities with clear alignment.
● Development teams execute against a well-managed backlog with minimal ambiguity.
● Features are delivered predictably, on time, and at high quality.
● Strategic partnerships deliver measurable improvements in customer outcomes and business growth.