Product Manager - FT Freelance - Americas/Europe

Company Overview

Wayleadr is a 10-year-old, PE-backed B2B SaaS company that provides parking management solutions for Fortune 500 companies (e.g., Google). Our product helps global enterprises manage campus parking, featuring an admin dashboard for garage utilization and a consumer-facing mobile app that allows drivers to open gates directly from their phones.

The Challenge

We have reached $4M ARR and significant growth without a formal Product Management function. Currently, Customer Success has been "filling the gap," leading to a backlog of over 1,000 tickets in Jira and a lack of structured prioritization. We need a seasoned PM to come in, establish foundational PM principles, and streamline our delivery process between engineering and the rest of the business.

Key Responsibilities

• Backlog & Delivery Management: Take ownership of a 1,000+ ticket Jira backlog. Sift through, categorize, and prioritize tasks to ensure engineering is working on the highest-value items.
• Bridge the Gap: Act as the primary interface between Engineering, Customer Success, and Sales. Translate customer pain points and sales needs into technical requirements.
• Roadmap Execution: Manage the low-level daily/weekly roadmap, ensuring that delivery timelines are met and that technical constraints (like our ongoing Heroku to AWS migration) are accounted for.
• Process Implementation: Introduce "Product Management 101" principles to an organization currently lacking formal product workflows.
• Stakeholder Management: Confidently "push back" on engineering or sales when necessary to ensure the product remains stable and compliant with long-term goals.

Required Experience & Skills

• 3-5+ Years in Product Management: Proven experience in a standard PM/PO role within a SaaS environment.
• Jira Mastery: Deep experience cleaning up and organizing chaotic backlogs and managing agile delivery.
• Technical Literacy: Ability to hold your own with a CTO and developers. Knowledge of Ruby on Rails, Heroku, and AWS environments is a significant plus.
• Communication: Exceptional ability to synthesize feedback from many sources and communicate clear "whys" to different departments.
• Design Tools: Familiarity with Figma for reviewing and coordinating design updates.

Nice-to-Have Experience

• Hardware/IoT: Experience with products that have a physical component (e.g., smart gates, Ring, Latch).
• Dual-Sided Products: Experience managing both a B2B admin dashboard and a B2C consumer mobile app.
• Instrumentation: Experience with product analytics and monitoring tools (e.g., Datadog, BrowserStack, Mixpanel).

Working Logistics

• Timezone: Must be available for standing meetings occurring before 1:00 PM Eastern Time (to overlap with our teams in Dublin and Brazil).
• Collaboration: You will report directly to the CEO and work closely with the CTO and Head of Customer Success.