About Pilot AI

At Pilot AI, we are building the future of sales technology by constantly seeking the bleeding edge of AI to find new ways to unleash all of the information locked away in meetings, emails and calls for automation, insights and coaching. The days of fiddling with pick-lists in Salesforce and endlessly trying to craft the perfect followup email are over. Pilot AI fills out every CRM field automatically the moment the meeting is over and so much more. Our customers include Vouch, Deepgram, Fleet Space and other companies across a wide range of industries.

Pilot AI is backed by the top founder and silicon valley VCs including YC, Soma Capital, Pioneer Fund, Emmett Shear (Twitch), Aarash Ferdowsi (Dropbox), Samvit Ramadurgam (Forge).

We are on a mission to build the technology that will power and inform the next generation of sales organizations and empower the next generation of superstar sales reps.

Role:

• As a founding engineer you will be a customer-obsessed, product-focused and adaptable full stack Software Engineer. As one of the first Software Engineers at Pilot AI you’ll lead the design, development, and operations of our products. We’re a small and autonomous team, so, you’ll end up wearing many hats and having meaningful impact.
• As we are on the forefront of technology, particularly in AI, you will be on the cutting edge of implementing and developing technologies and methods which can at times include a combination reading white papers, technical papers and figuring it out!
• As a founding engineer, you’ll comfortably go up and down the stack; from writing backend and frontend code, to running infrastructure, to implementing whatever necessary tool or process we don’t yet have.
• You seek out the root cause when debugging software defects, and champion improvements that prevent future issues.
• It doesn’t matter what languages and tools you know when you join us, but it does matter that you can write clean, effective code and be excited by learning new languages and tools. Our software is constantly evolving, so we need engineers who can do the same.

Our current stack is:

• Javascript
• Python
• Node
• React
• MongoDB
• Google Cloud

Responsibilities:

• Understand user needs and translate them into product requirements and features and play a critical role in shaping the user experience and functionality of our platform
• Work with customers to identify and build new features, or strengthen the foundation of our products
• Debug customer problems and build features for them. Because we often make product decisions based on customer feedback, you’ll have the opportunity to connect with customers and build something that solves their problems.
• Conduct thorough product analysis, including user research, feedback analysis, and data-driven insights to inform product improvements.
• You’ll own projects from start to finish and architect solutions for complex projects
• Design, develop, and maintain scalable and high-quality software solutions that meet customer needs.
• Implement and test new product features, ensuring they are intuitive, reliable, and performant.
• You’ll set technical standards, conduct code reviews and provide constructive feedback as a team member
• You will ship high-quality solutions with a sense of urgency and speed with the necessary pragmatism.
• You will have the freedom to suggest and drive new initiatives.
• Help assess and recruit future engineers

About You

• 3+ years experience in professional software development, ideally some of which you’ve spent in startups or other high ownership environment
• Self-starter who finds excitement in delivering value to users
• Experience owning technically challenging and demanding projects
• Experience across the entire stack, from backend to frontend and excited to tackle brand new technologies you’ve never worked with before
• Not afraid to do things that have never been done before
• You are able to, or want to be able to, work at every level of the stack. We believe this to be the strongest indicator of extraordinary engineers.
• You get excited about learning new things
• You're excited by our mission and the potential of machine learning and artificial intelligence.
• Exceptional Javascript, Python, Mongo DB, Cloud infrastructure skills
• Can write excellent, clean code and understand how to scale applications.
• Built and worked on complex web applications
• You take care to write code that your colleagues will also own, understand, and maintain.
• You proactively identify opportunities to improve the maintainability, scalability and reliability of business-critical systems.
• A deep understanding of software engineering principles and design patterns — and an even better knowledge of when to apply them
• You enjoy taking an active role in the development process and strive to continuously improve engineering practices.
• You make the engineering team more effective through the pragmatic application of useful code tools and patterns.
• Ability to make technical decisions quickly and concisely communicate your decision making process
• You’re clear and concise in explaining your thought process and in enumerating the tradeoffs made in your work.
• You care deeply about customer needs, the problems they face, and therefore the products we’re building to solve them. A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
• Customer Obsession: We would be nothing without our customers, and we believe being obsessed about our customers is a competitive advantage. Every single member of the team responds to customers, helps them debug issues, and deeply understands our customer's goals, even outside of Pilot AI. The easiest way to obsess over our customers is to genuinely care about as humans, which naturally turns into the desire to want to help them.
• You work well with designers and product managers to come up with optimal solutions.
• Interested in career growth and building an awesome company with a great team
• Habit of introspection and understanding what’s helped you be successful in the past
• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions
• Ability to adapt quickly to changing priorities and thrive in a fast-paced, dynamic environment.
• Excellent problem-solving and analytical skills.
• You’re excited by the ambiguity of being one of the first employees in an early-stage company.
• You care deeply about your growth and the rate at which you grow. The success of our company is a function of the people in our team. Your growth rate will be directly causal to Pilot AI's growth rate. We spend a lot of time thinking about each other’s success paths.
• Passion for creating exceptional user experiences and driving product innovation.
• You have experience taking the lead in planning and executing the development roadmap for complex software projects.
• You’re a great communicator and collaborator

Nice to Have

• Bachelor’s degree in Computer Science, computer engineering, electrical engineering or equivalent work experience

Why you should Apply

• Join a world-class team in a booming space on the ground floor to do your best work ever, grow faster than you ever have, and have a blast while doing it!
  At Pilot AI you’ll get to be a part of turning the bleeding edge of innovation into true customer value.