Deployment Engineer - Fulltime - Worldwide (Overlap EST)

About the job

Build, launch & optimize AI agents that power the next generation of home-service customer experiences.

About Avoca

Avoca is the all-in-one AI lead-conversion platform for home-service brands. Our technology boosts booking rates, slashes abandonment, and delivers 24/7 concierge-level support.

What You’ll Do

• 40 % Software Development – craft integrations and new features in JavaScript/TypeScript.
• 60 % AI Management – deploy, monitor, and fine-tune Avoca’s conversational agents for the nation’s largest HVAC, plumbing, and electrical companies.
• Troubleshoot production issues, own root-cause analysis, and ship fixes fast.
• Partner with client stakeholders and Avoca Product to roll out enhancements that raise conversion KPIs.

What Makes You a Fit

• Startup drive – you thrive on pace, ambiguity, and big growth goals.
• Proven knack for debugging & technical support in SaaS environments.
• Fluency in JavaScript & TypeScript (Node.js or browser).
• Sharp analytical thinking and obsessive attention to detail.
• Clear, confident written communication with B2B clients.
• B.S. in Computer Science, IT, or a related field (or equivalent experience).

Ready to shape how home-service companies convert and delight customers? Apply now and ship impact from day one.