Business Development Manager (Spanish Speaking) – Fulltime - LATAM/NA

About us

Client is a fintech company delivering software for financial institutions worldwide.
Our flagship product, LiveBank, is a digital banking platform that works as a virtual branch, available on web and mobile.

LiveBank enables secure communication between banks and their customers through chat, audio and video, and supports advanced capabilities such as customer authentication, file exchange, e-signatures, co-browsing and integration with core banking systems.

The platform is in production with tier-1 banks in Europe, Asia and the Americas.

The role

We are expanding our team to grow LiveBank across North, Central and South America.

This is a sales role for someone who wants to own the full cycle: find the opportunity, build the relationship, understand the client's business deeply, and close.

You will be our person on the ground in the Americas, working closely with the sales, product and delivery teams based in Europe. You will also have direct input into how the product evolves for the region.

What you will do:

• Identify and target financial institutions in the region, establish contact and build lasting business relationships
• Build and manage your own pipeline of banks, insurers and leasing companies
• Run discovery conversations to understand the client's business and show how LiveBank addresses their priorities
• Deliver presentations and product demonstrations to business and IT stakeholders, up to C-level
• Develop and execute a sales strategy for the region and for key accounts
• Lead proposals, pricing discussions and contract negotiations together with the central sales team
• Work with the client's stakeholders to translate their needs into clear requirements for our delivery teams
• Stay close to the account after signature to protect the relationship and grow it further
• Bring market, competitor and regulatory insight back to product and management
What we are looking for:

Must have

• 3+ years in enterprise sales or business development, preferably serving banking, insurance or leasing
• Track record of selling ready-made products and platforms in cloud and/or on premise models
• Fluent English and Spanish, effective cross-cultural collaboration
• Demonstrable experience in C-level selling and building relationships within complex, matrix-driven organisations
• Strong presentation skills and the ability to explain complex concepts to mixed business and technical audiences
• Ability to gather and structure client requirements and communicate them to technical teams
• Understanding of the current technology landscape and confidence in strategic conversations about it

Nice to have

• Background in contact centre, digital channels or customer experience projects
• Understanding of banking regulation and compliance in key regional markets (Mexico, Colombia, Chile, Peru, Canada, US)
• Experience delivering product or admin training to client teams