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Zendesk news and updates
Glaser leaves Zendesk, Inc. as chief financial officer
Glaser joins Synopsys from Zendesk, a software-as-a-service CRM company, where she served as chief financial officer for the last two years.
Nov 29, 2022 | prnewswire.comNew Relic, Inc partners with Zendesk, Inc.
New Relic, Inc is teaming up with Carta and Zendesk to provide eligible startups with exclusive credits, discounts, and support.
Oct 25, 2022 | newrelic.comZendesk, Inc. launched Executive Order On Enhancing Safeguards for United States Signals Intelligence Activities on Oct 7th 22'.
Zendesk applauds the release of the Executive Order On Enhancing Safeguards for United States Signals Intelligence Activities issued on October 7, 2022.
Oct 9, 2022 | zendesk.comZendesk, Inc. launches Artificial Intelligence
Zendesk, a San Francisco-based firm, announced the launch of new Artificial Intelligence (AI) solutions, Intelligent Triage and Smart Assist, that enable organizations to automatically prioritize customer support queries and access critical data at scale.
Sep 18, 2022 | binaryondemand.comZendesk, Inc. launches Smart Assist
Zendesk announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale.
Sep 14, 2022 | directorsclub.newsZendesk, Inc. launched Intelligent Triage and Smart Assist on Sep 14th 22'.
Zendesk, Inc. (NYSE: ZEN) today announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale.
Sep 13, 2022 | martechmetrix.comZendesk, Inc. integrates with HubSpot, Inc.
This step-by-step guide walks you through setting up and integrating Zendesk with HubSpot.
Aug 28, 2022 | molestreet.comNagarro Inc partnered with Zendesk, Inc. on Aug 25th 22'.
Nagarro, a global digital engineering leader, today announced its partnership with Zendesk, leaders in customer service solutions, to provide joint solutions across customer sales, service and marketing for their clients.
Aug 24, 2022 | cxooutlook.comZendesk, Inc. launched Partner Directory to go alongside traditional app marketplace on Jul 23rd 22'.
For example, Zendesk recently launched a Partner Directory to go alongside their traditional app marketplace.
Aug 23, 2022 | idyaflow.comZendesk, Inc. partnered with Center for Humanitarian Technology on Jul 18th 22'.
Zendesk has also recently partnered with the Centre for Humanitarian Technology (CFHT), which provides technology and operations solutions to global humanitarian organisations free of charge.
Aug 17, 2022 | zendesk.co.ukTwyg partners with Zendesk, Inc.
Twyg is excited to announce its integration with Zendesk.
May 25, 2022 | twyg.ioKaizo Operations B.V partnered with Zendesk, Inc. on Mar 1st 22'.
In March, Kaizo Operations B.V decided to join forces with Zendesk in order to dig deep into the topic and solutions it offers.
Apr 6, 2022 | kaizo.comZendesk, Inc. integrates with Shopify Inc.
You can do this by integrating Zendesk with Shopify.
Jan 8, 2022 | getadelante.comLambert Labs, LLC identified as competitor of Zendesk, Inc.
As part of Wynter Games talk series on how to compete and win in saturated markets, I spoke about my time at Intercom when Lambert Labs, LLC were launching a help center product to compete with Zendesk, the leader in the customer support space.
Jan 1, 2022 | raelambert.comMartechvibe partners with Zendesk, Inc.
“Martechvibe is excited to expand its partnership with Zendesk with this integration in order to provide Forethought customers the opportunity to be at every touchpoint of their customers’ journeys and deliver the best customer experience at scale.”
Jan 1, 2022 | martechvibe.comHerbert Group partners with Zendesk, Inc.
“Herbert Group is excited to expand its partnership with Zendesk with this integration in order to provide Forethought customers the opportunity to be at every touchpoint of their customer’s journey and deliver the best customer experience at scale.”
Jan 1, 2022 | directorsclub.newsPipedrive integrated with Zendesk, Inc. on Feb 17th 22'.
CRM platform Pipedrive has recently integrated with Zendesk to promote sales workflow.
Jan 1, 2022 | cxmtoday.comSupportLogic, Inc. integrated with Zendesk, Inc. on Jan 1st 21'.
Here SupportLogic, Inc. highlight seven of its favorite apps that integrate with Zendesk to supercharge customer service in 2021—and beyond.
Jan 1, 2022 | supportlogic.ioZendesk, Inc. recognized as Top Performer
Top Performers – Affinity, Agile CRM, Close CRM, FreeAgent CRM, Maximizer CRM, Nimble, Nutshell CRM, Pipeline, Thryv, Unanet CRM by Cosential, Vtiger, and Zendesk Sell were awarded “Top Performer” honors.
Jan 1, 2022 | prweb.comData Vault Holdings integrated with Zendesk, Inc. on May 5th 22'.
Data Vault Holdings, Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, today announces its new Zendesk integration which will provide additional support to Datavault's customer service team with intuitive, user-friendly, and engaging software that utilizes the latest developments in artificial intelligence.
Jan 1, 2022 | prnewswire.comZendesk, Inc. launched features for customer service and CRM platforms on May 11th 22'.
Zendesk today released new features for its customer service and CRM platforms, including a low-code update to its flagship Answer Bot that drives its help desk and customer service workflows.
Jan 1, 2022 | techtarget.comZendesk, Inc. launches latest employee experience offering
Zendesk announced launching the latest employee experience offering that allows businesses to revolutionize internal operations and generate the best hybrid work experience.
Jan 1, 2022 | readitquik.comZendesk, Inc. launches Global Impact Report
With that in mind, Zendesk, Inc. is releasing its second Global Impact Report, and like a product release, Zendesk, Inc. aim to do better every time.
Jan 1, 2022 | zendesk.comLaunchDarkly partnered with Zendesk, Inc. on May 24th 22'.
And to assist this progression, LaunchDarkly is happy to announce its latest integration with Zendesk, which is available now to all LaunchDarkly Enterprise customers.
Jan 1, 2022 | launchdarkly.comZendesk, Inc. hired Shelagh Glaser on Jan 1st 21'.
Shelagh Glaser joined Zendesk (NYSE: ZEN) in 2021 to lead the finance function at the service-first CRM company that builds software designed to improve customer relationships.
Jan 1, 2022 | globenewswire.comMetricsFlare integrates with Zendesk, Inc.
MetricsFlare is integrated with Zendesk to give a consistent involvement with gathering customer criticism/feedback.
Jan 1, 2022 | reviewsxp.comPermira acquired Zendesk, Inc. for $10B on Jun 24th 22'.
An investor group led by Permira Advisers LLC, Hellman & Friedman LLC, Abu Dhabi Investment Authority and GIC Pte. Ltd. entered into a definitive agreement to acquire Zendesk, Inc. (NYSE:ZEN) for approximately $10 billion on June 24, 2022.
Jan 1, 2022 | marketscreener.comZendesk, Inc. launched CX Trends 2022 report on May 27th 22'.
Zendesk recently released its CX Trends 2022 report, which discusses key ways to improve your bottom line by putting customers first.
Jan 1, 2022 | gregkihlstrom.comDazeworks Technologies Pvt Ltd partnered with Zendesk, Inc. on Jul 6th 22'.
Dazeworks Inc, a global Salesforce consulting partner expands its digital transformation services portfolio through its partnership with Zendesk Inc, a leading provider of customer service solutions.
Jan 1, 2022 | prweb.comZendesk, Inc. recognized as #1 in Digital Customer Service
Zendesk was rewarded as #1 in Digital Customer Service use case by Gartner.
Jan 1, 2022 | botprise.comIris Agent Inc. partners with Zendesk, Inc.
IrisAgent, an AI-based proactive customer support solution, has partnered with both Zendesk and Intercom and launched its offering on their respective marketplaces.
Jan 1, 2022 | martechseries.comMomentive Global Inc. integrates with Zendesk, Inc.
Experience management business Momentive, owner of SurveyMonkey, has integrated its GetFeedback customer feedback tools with Zendesk’s customer data.
Jan 1, 2022 | research-live.comMomentum Labs Inc partners with Zendesk, Inc.
That’s why Momentum Labs Inc has launched a new integration with Zendesk that simplifies the way your teams get work done.
Jan 1, 2022 | momentum.ioZendesk, Inc. launches Zendesk for Employee Experience
That’s why Zendesk, Inc. launched Zendesk for Employee Experience (EX), a new offering to help internal teams support their employees with the same speed and savvy they do for their customers.
Jan 1, 2022 | zendesk.comZendesk, Inc. recognized as 2022 “Best Place to Work for Disability Inclusion
Zendesk, Inc. is proud to share that in its first year of participating, Zendesk was named a 2022 “Best Place to Work for Disability Inclusion” by the Disability Equality Index and is top-ranked according to the benchmark.
Jan 1, 2022 | zendesk.comZendesk, Inc. partners with Signpost
Zendesk’s partnership with Signpost helps the humanitarian organization grow and scale as it supports people in crisis by providing access to critical information.
Jun 16, 2021 | zendesk.comZendesk partnered with Modernhealth on May 1st 20'.
Software company Zendesk partnered with mental health benefits provider Modern Health starting in May 2020 to offer easy-to-access resources, including therapy, coaching and videos.
Jan 1, 2021 | cnbc.comZendesk, Inc. partners with Unity3d
In the quarter under review, Zendesk teamed up with Unity to become a part of Unity's Verified Solutions Partner program.
Jan 1, 2021 | nasdaq.comPicSpotr LLC partners with Zendesk, Inc.
Customer Support: PicSpotr LLC has partnered with Zendesk to introduce a new customer support center.
Jan 1, 2021 | picspotr.comHappyFox Inc. identified as competitor of Zendesk, Inc.
HappyFox competes with Zendesk and Freshworks.
Jan 1, 2020 | prnewswire.comSamanage Ltd. identified as competitor of Zendesk, Inc.
Founded in 2007, Samanage competes with ZenDesk Inc. and ServiceNow Inc. in the rapidly growing ITSM market that includes activities such as designing, delivering, creating, supporting and managing IT services.
Jan 1, 2019 | siliconangle.comHubSpot, Inc. identified as competitor of Zendesk, Inc.
However, Hubspot's valuation seems more reasonable when it's compared directly to competitors with similar growth outlooks, such as salesforce.com ( NYSE:CRM ) and Zendesk ( NYSE:ZEN ), which have forward P/E ratios of 52.6 and 131.5, respectively.
Jan 1, 2019 | fool.comHubSpot, Inc. identified as competitor of Zendesk, Inc.
However, Hubspot's valuation seems more reasonable when it's compared directly to competitors with similar growth outlooks, such as salesforce.com ( NYSE:CRM ) and Zendesk ( NYSE:ZEN ), which have forward P/E ratios of 52.6 and 131.5, respectively.
Jan 1, 2019 | fool.comKultivate Labs partners with Zendesk, Inc.
Kultivate has partnered with Zendesk and the Mayor’s Office of Economic and Workforce Development to build an “out-of-this world immersive street art basketball court to bring the community together at UNDSCVRD,” Danganan said.
Jan 1, 2019 | hoodline.comMASHstudios, Inc. partners with Zendesk, Inc.
As a response, Gensler and MASHstudios worked with Zendesk to introduce a workstation system for the company’s newest office location in Madison, WI.
Jan 1, 2019 | mashstudios.comFreshworks Inc. identified as competitor of Zendesk, Inc. on Dec 21st 16'.
Freshworks primarily competes with the likes of Zendesk and Salesforce among a slew of others.
Jan 1, 2018 | entrackr.comZendesk, Inc. integrated with Zapier Zapier, Inc. on Apr 27th 17'.
Business apps like Office 365, Zoho, Google G-Suite, Zendesk, WuFoo, and others can now be integrated centrally with Zapier if it’s an existing workflow automation tool.
Jan 1, 2017 | martechseries.comZendesk, Inc. receives financing of $80M in funding
For instance, Zendesk, an enterprise customer service software company that was founded in a small loft in Copenhagen in 2006, has received more than $80 million in funding since relocating its headquarters to the United States.
Jan 1, 2013 | nsquaredadvisory.com