In November 2020 Meta decided to purchase the customer service company called Kustomer and after a long delay, on 15th February 2022, it has been made official that the $1 billion deal has been closed by both parties.
Jan 1, 2022 | digitalinformationworld.comKustomer is thrilled to announce the launch of Portal, a one-stop shop for both agents and customers, purpose-built to increase agent productivity and streamline self-service for customers.
Jan 1, 2022 | kustomer.comLast December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to build more RPA-style automations into its platform to expand KustomerIQ, its AI-based product that helps understand and respond to customer enquiries to take some of the more repetitive load off of agents.
Jan 1, 2020 | phxtechsol.comKustomer, a developer of customer management software, has raised $60 million in a round led by Coatue.
Jan 1, 2019 | pitchbook.comOver the last 18 months, Kustomer has raised $161 million of funding across four rounds, bringing the company’s total funding to $173.5 million.
Jan 1, 2019 | directorsclub.news