About Talkdesk
Talkdesk news and updates
Talkdesk goes public
Talkdesk, a maker of cloud-based call center software, is said to be preparing for a U.S. initial public offering.
Jan 1, 2022 | seekingalpha.comTalkdesk launched apps for the Talkdesk On The Go suite of intelligent, intuitive mobile solutions: Talkdesk Phone Mobile App and Talkdesk Schedule Mobile App on Mar 22nd 22'.
Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, today introduced new apps for the Talkdesk On The Go suite of intelligent, intuitive mobile solutions: Talkdesk Phone Mobile App and Talkdesk Schedule Mobile App.
Jan 1, 2022 | salestechstar.comVoximplant, Inc. identified as competitor of Talkdesk
Voximplant Kit competes with companies such as Genesys, Avaya, and Talkdesk.
Jan 1, 2022 | startuptofollow.comIT Security partners with Talkdesk
IT Security is delighted to partner with Talkdesk to support organizations committed to protecting their reputations and, more importantly, their customers.
Jan 1, 2022 | itsecuritywire.comSemafone Inc. partners with Talkdesk
Semafone Inc. is delighted to partner with Talkdesk to support organizations committed to protecting their reputations and, more importantly, their customers.
Jan 1, 2022 | semafone.comTalkdesk launches Winning Gen Z Through Exceptional Customer Service
Talkdesk, a global cloud contact centre leader for customer-obsessed companies, released its newest research report, Winning Gen Z Through Exceptional Customer Service.
Jan 1, 2022 | directorsclub.newsTalkdesk launches human-in-the-loop technology for contact centers
Among its most recent innovations, Talkdesk introduced human-in-the-loop technology for contact centers.
Jan 1, 2022 | channelfutures.comJenne Inc. partnered with Talkdesk on Apr 9th 22'.
Jenne, Inc. today announced that Jenne Cloud Services Brokerage has partnered with Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, to provide contact center solutions that organizations can leverage to unlock the potential of delivering great customer experiences (CX).
Jan 1, 2022 | businesswire.comSycurio partners with Talkdesk
Sycurio is delighted to partner with Talkdesk to support organizations committed to protecting their reputations and, more importantly, their customers.
Jan 1, 2022 | sycurio.comTalkdesk launched Talkdesk for Service Cloud Voice on Salesforce AppExchange on Jul 1st 21'.
Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it has launched Talkdesk for Service Cloud Voice on Salesforce AppExchange, empowering customers to connect Talkdesk to Salesforce’s Service Cloud Voice product.
Jan 1, 2021 | businesswire.comTalkdesk partnered with Welltel Group on Apr 1st 21'.
For instance, in April 2021, Talkdesk announced a partnership with Welltel, a communication and IT company based in Ireland.
Jan 1, 2021 | prnewswire.comTalkdesk received award 2022 CUSTOMER Product of the Year Award on May 5th 22'.
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, announced today that TMC, a global, integrated media company, has named Talkdesk AI Trainer™ as a 2022 CUSTOMER Product of the Year Award winner.
Jan 1, 2022 | telnovo.netTalkdesk recognized as Best Patient Relationship Management Solution at 2022 MedTech Breakthrough Awards on May 23rd 22'.
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced that Talkdesk Healthcare Experience Cloud TM has been named the “Best Patient Relationship Management Solution” in the 2022 MedTech Breakthrough Awards.
Jan 1, 2022 | joplinglobe.comTalkdesk launched engagement platform called "Talkdesk community" on Jun 1st 21'.
June 2021: Talkdesk, Inc. launched an engagement platform called "Talkdesk community" for contact center specialists to share best practices and improve customer experience.
Jan 1, 2022 | globenewswire.comTalkdesk launched Talkdesk Retail Experience Cloud on Jun 8th 22'.
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service solution specifically made for retailers.
Jan 1, 2022 | salesnewton.comTalkdesk partnered with Digitalwell on Apr 1st 21'.
For instance, in April 2021, Talkdesk announced a partnership with Welltel, a communication and IT company based in Ireland.
Jan 1, 2021 | smartcustomerservice.comTalkdesk launched Financial Services Experience Cloud for Insurance on Apr 23rd 22'.
Two months ago, Talkdesk expanded its financial services offering with the launch of Financial Services Experience Cloud for Insurance to address those needs, which include increasing efficiency in contact centers, boosting customer satisfaction, and improving data security and regulatory compliance.
Jan 1, 2022 | nojitter.comTalkdesk is developing contact centre solution for Nilfisk
Talkdesk, Inc., a worldwide cloud contact centre leader for customer-obsessed businesses, and NetNordic Denmark, a cloud system integrator and the Nordics’ sole approved Talkdesk partner, are cooperating to create a contact centre solution for Nilfisk.
Jan 1, 2022 | aixoutlook.comTalkdesk launches Talkdesk Research report, The Future of AI 2022: Progressing AI Maturity in the Contact Center
Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, released its newest Talkdesk Research™ report, The Future of AI 2022: Progressing AI Maturity in the Contact Center.
Jan 1, 2022 | directorsclub.newsTalkdesk recognized as Leader
Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, has been positioned as a Leader in the 2021 Frost Radar: European Contact Center as a Service (CCaaS) Market analysis.
Jan 1, 2022 | directorsclub.newsTalkdesk launched report, Connecting in the Metaverse on Jul 28th 22'.
Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, today released a new report, “Connecting in the Metaverse,” that finds 69% of consumers are looking for a quick getaway from the cares of the physical world by exploring metaverse-like environments to engage with friends, family, and colleagues, and enjoy more leisurely activities.
Jan 1, 2022 | pressrelease.ccTalkdesk recognized as Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS on Sep 1st 22'.
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS.
Mar 14, 2022 | contact-centres.comTalkdesk hires Shane Evans as chief revenue officer
Talkdesk Inc. announced Shane Evans has joined the executive leadership team as the company’s chief revenue officer.
Sep 8, 2022 | bizjournals.comTalkdesk signs new client SD Worx Group
SD Worx, the Belgian-based global provider of payroll and HR services, has chosen Talkdesk to deliver a contact center solution and provide a future-proof platform with enhanced stability to support better CX through richer agent collaboration.
Sep 25, 2022 | dashnetwork.comTalkdesk integrates with Fiserv
Financial Services Experience Cloud also integrates with Fiserv DNA, the WaFd core banking platform.
Oct 20, 2022 | directorsclub.newsTalkdesk launched Talkdesk Automation Designer and Talkdesk Workspace Designer on Nov 16th 22'.
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today introduced Talkdesk Automation Designer™ and Talkdesk Workspace Designer™, the latest additions to the Talkdesk Builder suite of low-code and no-code customization tools that enable organizations to easily develop and customize their ideal contact center.
Nov 16, 2022 | galvnews.comTalkdesk launches integration builder, orchestration builder, and reporting builder
Talkdesk Builder launched in 2021 with low-code capabilities that included an integration builder (Talkdesk Connections), orchestration builder (Talkdesk Studio), and reporting builder (Talkdesk Explore Create).
Nov 16, 2022 | nojitter.comTalkdesk hired David Paulding as senior vice president of international on Nov 21st 22'.
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced David Paulding has been appointed senior vice president of international.
Nov 21, 2022 | yahoo.comTalkdesk signs new client Wallbox
Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, has been selected by Wallbox as its contact centre solution provider.
Nov 29, 2022 | directorsclub.news