About Observe.AI
Observe.AI news and updates
Hack VC invested into Observe in $8M on Aug 14th 18'.
Voice AI startup Observe.AI on Tuesday said that it has secured $8 million in a Series A funding round led by Nexus Venture Partners with participation from MGV, Liquid 2 Ventures, Hack VC and existing investors Emergent Ventures and Y Combinator.
Jan 1, 2018 | dealstreetasia.comObserve recognized as Forbes AI 50 as one of North America’s top 50
For the second consecutive year, Observe.AI was named in the Forbes AI 50 as one of North America’s top 50 privately held companies using artificial intelligence.
Jan 1, 2022 | observe.aiObserve launched Intelligent Workforce Platform on Jan 1st 21'.
Over 2021, Observe.ai, an Intelligent Workforce platform provider transforming contact centers through AI, added agent performance and coaching abilities to its product portfolio and debuted its Intelligent Workforce Platform as a service to automate quality assurance workflows and other customer-agent processes.
Jan 1, 2022 | nojitter.comObserve launches Selective Redaction
Contact centre artificial intelligence technology provider Observe.AI introduced Selective Redaction to block personally identifiable information (PII), payment card information (PCI), and other sensitive information from recorded customer conversations without sacrificing contextual information required for intelligent business decisions.
Jan 1, 2022 | martechvibe.comObserve launches AI-powered solution for selectively redacting Personal Identifiable Information
Observe.AI introduced an AI-powered solution for selectively redacting Personal Identifiable Information (PII), Payment Card Information (PCI), and other sensitive information from recorded customer conversations with high accuracy and without sacrificing any contextual information required for intelligent business decisions.
Jan 1, 2022 | helpnetsecurity.comObserve receives financing of $125M in round of funding round
Bengaluru: Artificial intelligence startup Observe.ai has raised $125 million in a new round of funding round led by Softbank Vision Fund 2 with participation from video conferencing platform Zoom.
Jan 1, 2022 | indiatimes.comZoom Video Communications, Inc. invested into Observe in $125M on Apr 13th 22'.
To usher in the AI-empowered era for contact centers, Observe.AI announced securing $125 million in its latest Series C funding round led by SoftBank Vision and Zoom Video Communications.
Jan 1, 2022 | readitquik.comSteadview Capital Management LLC invests into Observe in $214M
To date, Observe.ai has raised $214 million from multiple investors such as SoftBank Vision Fund, Zoom, Emergent Ventures, Steadview Capital, Nexus Venture Partners, NGP Capital, and others over six funding rounds.
Jan 1, 2022 | analyticsdrift.comObserve launched Auto QA on May 24th 22'.
Observe.AI, providers of an intelligent workforce platform for contact centers, today launched Auto QA, an adaptive automation solution to boost agent performance.
Jan 1, 2022 | destinationcrm.comObserve received financing of $54M in Series B financing on Sep 22nd 20'.
Observe.AI and its enterprise transcription and analytics platform last raised $54 million in the fall of 2020 and has raised $213 million in total.
Jan 1, 2021 | voicebot.aiObserve launched three new ways for enterprise contact centers on Jun 16th 22'.
Today Observe is adding three new ways for enterprise contact centers to get faster access to their treasure trove of interaction data to improve CSAT, agent performance, compliance adherence, and contact center performance.
Jan 1, 2022 | observe.aiObserve launches State of Contact Center Conversation Intelligence 2022
Observe.AI, an Intelligent Workforce Platform that transforms contact centres through AI, unveiled its latest research, State of Contact Center Conversation Intelligence 2022.
Jan 1, 2022 | directorsclub.newsObserve recognized as #1 in Quality
Observe.AI was also ranked #1 in Quality of enterprise support, easiest setup and fastest implementation, signaling its commitment to delivering its solution with the utmost care.
Jan 1, 2022 | observe.aiObserve recognized as 2022 Grid Report Leader in Speech Analytics and Quality Assurance for Contact Centers on Jan 26th 22'.
Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, today announced it has been named a 2022 Grid Report Leader in Speech Analytics and Quality Assurance for Contact Centers by G2, the world’s leading business solutions review website.
Jan 1, 2022 | yahoo.comObserve launched Reporting & Analytics on Sep 2nd 22'.
Observe.AI, providers of a conversation intelligence platform for boosting contact center performance, today launched Reporting & Analytics to provide business leaders with an integrated, holistic view of contact center performance.
Sep 1, 2022 | speechtechmag.comObserve launches conversation intelligence consulting services
Conversation intelligence platform Observe.AI has launched conversation intelligence consulting services to help contact centers accelerate value from the company’s platform.
Sep 21, 2022 | channelfutures.comObserve receives financing of $88M in funding
With this round, Observe.AI has so far raised $88 million in funding.
Sep 16, 2020 | yourstory.com
