About Medallia
What Medallia is building
Technologies used at Medallia
Python
AWS
PostgreSQL
Docker
MySQL
JavaCompany culture
Every Experience Matters
Big or small...we believe that nothing impacts the way someone feels about your company more than a positive or negative experience. That’s why we obsess over the details and will always push to help customers make every experience matter.
Always Be Innovating
Our infinite signal capture and AI-powered deep learning capabilities coupled with our seamless integration technology has made Medallia the world’s leading platform since day one. But where we are today isn’t nearly as exciting as where we’ll be tomorrow.
Funding rounds
Total Funding
Last funding round type
Medallia news and updates
Medallia recognized as one of the Top 25 Work Tech Vendors awards at 2022 Inspiring Workplaces Work Tech Awards on Nov 30th 22'.
“We are so excited to announce that Medallia has been named one of the Top 25 Work Tech Vendors awards.
Nov 30, 2022 | businesswire.comAPC™ partners with Medallia
One of Schneider Electric’s big wins since partnering with Medallia capturing customer feedback signals throughout the digital web experience for customers engaging with the brand across 80+ country websites.
Nov 18, 2022 | medallia.comMedallia signs new client Swansoneurope
Medallia, Inc., the global leader in customer and employee experience,announced that Swanson Health Products has selected Medallia as its experience management platform of choice.
Oct 9, 2022 | techrseries.comMedallia launched Experience Now on Sep 28th 22'.
Today Medallia is launching Experience Now, Medallia’s On-Demand TV Network to provide its customers and the global experience community insights and inspiration 24/7.
Sep 28, 2022 | medallia.comMedallia signs new client HelloFresh
Medallia, Inc., the global leader in customer and employee experience,announced that HelloFresh, the world’s leading integrated food solutions group, has selected Medallia to transform their contact center experience.
Sep 27, 2022 | techrseries.comMedallia signs new client Aixoutlook
Aixoutlook selected Medallia for their best-in-class technology, but also because Aixoutlook knew they were a knowledgeable and collaborative partner.
Sep 27, 2022 | aixoutlook.comMedallia launched frontline engagement and quality management app on Sep 20th 22'.
Medallia,the global leader in customer and employee experience, announced its frontline engagement and quality management app is now available on the Salesforce AppExchange.
Sep 19, 2022 | techrseries.comMcLaren Group will partner with Medallia on Jan 1st 23'.
McLaren Racing has announced its partnership with Medallia will be extending to its Arrow McLaren SP IndyCar team from the beginning of the 2023 season.
Aug 22, 2022 | blackbookmotorsport.comAlpine Investors sold assets to Medallia in the amount of $6.4B on Jan 1st 18'.
Medallia has signed a definitive agreement to acquire contact center callback technology provider Mindful from Alpine Investors.
Jul 14, 2022 | dashnetwork.comMedallia launched Medallia Medicare Stars Solution on Jun 28th 22'.
Medallia, Inc., the global leader in customer and employee experience, today announced the release of Medallia Medicare Stars Solution, a first-to-market solution designed to help health plans proactively improve Medicare Star Ratings by transforming the member experience.
Jun 28, 2022 | businesswire.comMedallia launches Medallia Athena Studio
Medallia, a provider of customer and employee experience solutions, has launched Medallia Athena Studio to help organisations create custom artificial intelligence models and analytics for unstructured data without coding.
Jan 1, 2022 | martechvibe.comBank of Georgia partners with Medallia
Bank of Georgia took swift action: establishing a Customer Experience (CX) team, hiring CX experts, and partnering with Medallia and SMT.
Jan 1, 2022 | finchannel.comMedallia acquires CX Team
Medallia announced that it has acquired CXTeam to extend its reach in Latin America.
Jan 1, 2022 | socialmediaanalysis.comJenna leaves Medallia as Public Sector, Alliances, Business Operations, and Solution Consulting hiring
Jenna joins Newfront from customer and employee experience company Medallia, where she led the team responsible for North and Latin American Enterprise Field Sales, Public Sector, Alliances, Business Operations, and Solution Consulting hiring.
Jan 1, 2022 | pr.comMedallia partners with Northwestern Medical Group
In the US, customer and employee experience specialist Medallia has partnered with Northwestern Medicine to develop a tool called Medallia Magnet Solution, automating survey administration and reporting requirements and providing hospitals with insights to help improve patient experience.
Jan 1, 2022 | mrweb.comMedallia recognized as strong performer in The Forrester Wave™: Real-Time Interaction Management, Q2 2022 on May 26th 22'.
Medallia, Inc., the global leader in customer and employee experience, today announced that its journey orchestration platform, Thunderhead, has been named a strong performer in The Forrester Wave™: Real-Time Interaction Management, Q2 2022.
Jan 1, 2022 | businesswire.comMedallia recognized as Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms on Jun 22nd 22'.
Medallia today announced it has been recognized as a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022.
Jan 1, 2022 | businesswire.comMedallia launches CAHPS for MIPS survey administration to help organizations meet regulatory requirements and improve patient experience
Medallia expands its healthcare solution with the addition of CAHPS for MIPS survey administration to help organizations meet regulatory requirements and improve patient experience.
Jan 1, 2022 | businesswire.comMedallia acquires Hold Technology Solutions, LLC.
PLEASANTON, Calif. – July 11, 2022 – Medallia, Inc., the global leader in customer and employee experience, today announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm.
Jan 1, 2022 | getmindful.comMedallia launches first-to-market solution
Medallia has released a first-to-market solution designed to help health plans proactively improve Medicare Star ratings.
Jan 1, 2022 | dashnetwork.comMedallia signed new client Dfscorporate on Jul 29th 22'.
Medallia, the global leader in customer and employee experience, announced that DFS Furniture has selected Medallia as its experience management platform of choice.
Jan 1, 2022 | directorsclub.newsAward-winning Medallia CX and EX Software Now Available on KSA Servers
Medallia Inc., the global leader in customer and employee experience, launched on servers based in the Kingdom of Saudi Arabia on October 25th, 2021. Hosted locally to facilitate access and compliance, Medallia, in partnership with New Metrics, offers clients across the Middle East the market-leading technology required by public and private sector clients to achieve their citizen and customer-centric objectives in line with the Saudi Vision 2030.
Dec 13, 2021 | Cision PR NewswireMubadala invests alongside Thoma Bravo in Medallia, the leading US-based experience management software company
Mubadala Investment Company, the Abu Dhabi based sovereign investor, announced its investment in Medallia, the market leader in customer and employee experience management software, alongside Thoma Bravo, a leading software investment firm.
Dec 8, 2021 | ZawyaMedallia Expands Portfolio To Include Multiple CAHPS Offerings With Acquisition Of Fields Healthcare Research
Medallia, Inc., the global leader in customer and employee experience, announced it has acquired Fields Healthcare Research, a Centers for Medicare & Medicaid Services (CMS) approved CAHPS® data collection company specializing in patient healthcare experience research.
Nov 24, 2021 | HRTech SeriesMedallia acquired Decibel Insight Limited for $160M on Mar 4th 21'.
Medallia, which provides customer and employee experience and engagement software, has announced it has entered into a definitive agreement to acquire Decibel for $160 million.
Jan 1, 2021 | cmswire.comFormula 1 partners with Medallia
Formula 1 racing team McLaren has partnered with feedback management software Medallia.
Jan 1, 2021 | sporttechie.comLivePerson Inc. partners with Medallia
LivePerson, a provider of conversational artificial intelligence, is partnering with Medallia, a provider of experience management and engagement technology, to integrate conversations and surveys to help companies measure and respond to customer and employee signals in real time.
Jan 1, 2021 | destinationcrm.comMedallia partners with Booz Allen
Medallia announced a strategic partnership with Booz Allen Hamilton that fuses Booz Allen’s Experience Management consulting expertise and implementation services with Medallia’s award-winning Customer Experience Management platform, the Medallia Experience Cloud.
Jan 1, 2019 | martechseries.com