Chubbies launched text message with Gladly last year and it’s proven to become the channel of choice for most customers—in fact, it’s making up about 1/3 of Chubbies contact volume and shows no signs of slowing down.
Jan 1, 2021 | gladly.comToday, Gladly, the company that makes customer service Radically Personal, released its 2022 Customer Expectations Report.
Jan 1, 2022 | marketingsolutionsdirectory.comToday, Gladly, the only customer service platform built around people, not tickets, announced it has secured $55 million in funding from Riverwood Capital, a global investor in high-growth technology companies, with participation from existing investors including Greylock, GGV, NEA and Glynn Partners.
Dec 14, 2022 | prweb.com