Freshworks
Fast and easy for businesses to delight their customers
Hybrid
Some members of the team work remotely, while others are co-located in one or more offices.
👥1,001-5,000
📍San Mateo, CA
Freshworks

About Freshworks

About Freshworks
About Freshworks
About Freshworks
About Freshworks
About Freshworks
Freshworks provides businesses with SaaS customer engagement solutions.

What Freshworks is building

Freshworks product / service
Freshworks product / service
Freshworks product / service
Freshworks product / service
Freshworks product / service

Technologies used at Freshworks

Front-end (5)
Back-end (1)
JavascriptJavascript
CSSCSS
HTMLHTML
Ruby on RailsRuby on Rails
AngularAngular

Company culture

Craftsmanship

Whether it’s our Product, Sales, Marketing, Customer Experience, Security, or Operations—we benchmark and demonstrate world-class capability in every aspect of the business. “Are you proud to put your name on it?” is the mantra we live by.

Agility with accountability

We act with urgency. We are empowered to take ownership of our work, make quick decisions, and get things done. We keep asking ourselves, “How can this be done sooner?” at every step of the way.

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Funding roundsIconOpenNewWindows

Total Funding

Total Funding

$484M
Last funding round type

Last funding round type

Secondary Market
Company type

Company type

For Profit

Freshworks news and updates

Freshworks Inc. launched Freshdesk on Jan 1st 11'.

Freshworks launched their flagship product called Freshdesk in 2011.

Dec 6, 2022 | yourstory.com

Newsfile Corp. filed suit against Freshworks Inc. on Dec 1st 22'.

(Newsfile Corp. - December 1, 2022) - The Schall Law Firm, a national shareholder rights litigation firm, announces the filing of a class action lawsuit against Freshworks Inc. ("Freshworks" or "the Company")

Dec 1, 2022 | benzinga.com

Freshworks Inc. hired Jason Loomis as Chief Information Security Officer on Nov 30th 22'.

Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced the appointment of Jason Loomis as Chief Information Security Officer.

Nov 29, 2022 | globenewswire.com

Synerity partnered with Freshworks Inc. on Feb 1st 22'.

On 1 February, Synerity , in collaboration with Freshworks , will host a detailed session on how to solve your EX challenges using the right service management tools.

Nov 18, 2022 | synerity.eu

Freshworks Inc. launches useful updates to Freshservice

One of their strengths, which is also mentioned in the report, is that Freshworks announces useful updates to their Freshservice products every month.

Nov 7, 2022 | cleverchoice.com

Scott+Scott Germany LLP filed suit against Freshworks Inc. on Nov 2nd 22'.

US-based law firms Scott+Scott and The Schall Law Firm on Wednesday filed a lawsuit against Nasdaq-listed SaaS major Freshworks alleging that the offering documents used to validate Freshworks’ Initial Public Offering (IPO) were false and misleading.

Nov 2, 2022 | moneycontrol.com

Freshworks Inc. went public on Sep 22nd 21'.

On or about September 22, 2021, Freshworks conducted its initial public offering ("IPO"), offering 28.5 million shares of its common stock to the investing public at a price of $36 per share.

Oct 19, 2022 | benzinga.com

Freshworks Inc. partners with BitOasis

Business and CX software provider Freshworks is collaborating with BitOasis, a key cryptocurrency platform in the Middle East and North Africa (MENA) region, to help manage a massive surge in customer queries on digital currencies.

Oct 3, 2022 | dashnetwork.com

Freshworks Inc. launched Freshservice on Aug 13th 22'.

Freshworks had recently launched Freshservice and it met all our needs from day one.

Sep 13, 2022 | marketscreener.com

Freshworks Inc. recognized as Forbes Cloud 100 list and number twenty-two on the Battery Ventures/Glassdoor list of the best places to work

Freshworks has been given a number of awards and recognitions, including a placement of number sixteen on the prestigious Forbes Cloud 100 list and number twenty-two on the Battery Ventures/Glassdoor list of the best places to work.

Sep 1, 2022 | careerdudes.com

Freshworks Inc. hired Dennis Woodside as President on Sep 1st 22'.

San Mateo: Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced that Dennis Woodside is joining the Company's executive leadership team as President, effective September 1, 2022.

Aug 31, 2022 | menafn.com

Freshworks Inc. launched Be Unstoppable on Jan 1st 22'.

Freshworks is proud to announce the launch of Be Unstoppable – a virtual summit for IT leaders to explore strategies for shaping IT into an unstoppable force in 2022 and beyond.

Jan 1, 2022 | freshservice.com

Freshworks Inc. went public on Jan 1st 21'.

Freshworks is a SaaS company that went public in 2021.

Jan 1, 2022 | blossomstreetventures.com

Freshworks Inc. hires Hervé Danzelaud as vice president of Global Channel and Alliances

Freshworks Inc., a California-based software company, launched a new partner program and appointed Hervé Danzelaud as vice president of Global Channel and Alliances to lead the growth of the company’s partner ecosystem.

Jan 1, 2022 | channeltake.com

Freshworks Inc. launches global partner program

Customer engagement software vendor Freshworks has launched a new global partner program as it moves to expand its regional channel.

Jan 1, 2022 | channelasia.tech

Freshworks Inc. launches 12-week mentorship program

In addition to the professional development opportunities provided by Women Back to Work, Freshworks has launched its own 12-week mentorship program, and most importantly, has committed to offering full-time positions to those who complete the program.

Jan 1, 2022 | triplepundit.com

GC Hub partners with Freshworks Inc.

The Gold Coast Innovation Hub has partnered with Freshworks on their startup program that equips growing businesses with access to product credits and resources.

Jan 1, 2022 | gchub.com.au

TD SYNNEX Corporation partners with Freshworks Inc.

In the same month, TD SYNNEX’s legacy company Tech Data signed a distributor agreement with Freshworks Inc. to make latter’s suite of products for business solutions available in the India region.

Jan 1, 2022 | zacks.com

Freshworks Inc. launches Freshworks CRM for e-commerce

Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is now available in the Shopify App Store.

Jan 1, 2022 | globenewswire.com

Freshworks Inc. launched Freshdesk Contact Center to a 7-Eleven store on Dec 1st 21'.

December 2021 – Freshworks Inc. introduced Freshdesk Contact Center to a 7-Eleven store, a global retail chain.

Jan 1, 2022 | globenewswire.com

Freshworks Inc. identified as competitor of HubSpot, Inc.

Freshworks competes with other similar platforms such as Zendesk, Salesforce, Zoho, HubSpot, SAP, Oracle and Atlassian.

Jan 1, 2022 | newspatrolling.com

Freshworks Inc. identified as competitor of HubSpot, Inc.

Freshworks competes with other similar platforms such as Zendesk, Salesforce, Zoho, HubSpot, SAP, Oracle and Atlassian.

Jan 1, 2022 | newspatrolling.com

Freshworks Inc. invests into Newton School in $25M

Bengaluru-based Newton School, an edtech startup that is building a neo-university for aspiring software developers, has raised $25 million in its Series B funding round led by global investment firm Steadview Capital, which has backed Indian unicorns like Nykaa, Polygon, Zomato and Freshworks.

Jan 1, 2022 | dealstreetasia.com

Freshworks Inc. launched Global Jam on Apr 19th 22'.

Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, announces its ‘Global Jam ’ – a two-month tour of events in 25 cities across five continents – to bring together leaders in customer experience, IT, sales, marketing and operations.

Jan 1, 2022 | globenewswire.com

Freshworks Inc. launches Barrett -created brand campaign

Freshworks, Inc., a business software company dedicated to making accessible, easy to use software for companies of any size, has launched a new Barrett -created brand campaign that aims to show how people feel when they work with software that they actually love to use.

Jan 1, 2022 | thelaegotist.com

Freshworks Inc. launched Freshservice Service Management Benchmark Report on Jan 1st 21'.

Freshworks has announced the findings from its second annual Freshservice Service Management Benchmark Report which measured key performance indicators (KPIs) for the IT industry across 62 million tickets in 2021.

Jan 1, 2022 | itbrief.com.au

Freshworks Inc. acquired Frilp (Turing Research Labs) on Jan 1st 12'.

In 2015, Freshworks acquired in-app customer support platform Konotor, social recommendation platform Frilp, and video chat software 1Click.

Jan 1, 2022 | thenewsminute.com

Beyond Equity Ltd partners with Freshworks Inc.

Massive announcement: Beyond Equity, the world’s first revenue exchange where companies IPO their revenues, has joined forces with Freshworks (NASDAQ: FRSH ), a leading provider of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes.

Jan 1, 2022 | beyondequity.co

Freshworks Inc. hires Willian Pimentel as Senior Regional Director of Americas Channels and Alliances

Willian Pimentel has joined Freshworks Inc. as Senior Regional Director of Americas Channels and Alliances.

Jan 1, 2022 | margnews.com

Freshworks Inc. hires Simon Ma as director and regional manager of sales for ASEAN markets

NASDAQ-listed software company Freshworks has announced the appointment of Simon Ma as its new director and regional manager of sales for ASEAN markets.

Jan 1, 2022 | peoplematters.in

Freshworks Inc. invested into Accel India in $650M on Mar 1st 22'.

In March, Accel India raised $ 650 million in its seventh round of funding from investors such as Flipkart and Freshworks.

Jan 1, 2022 | businessupdater.in

Freshworks Inc. launches Enhanced Unified Customer Record

Freshworks has introduced an Enhanced Unified Customer Record (UCR), which pulls together its CRM tools Freshmarketer, Freshsales, and Freshchat.

Jan 1, 2022 | itpro.com

Freshworks Inc. launches Freshchat as part of Summer 22 series

Freshworks announced the launch of Freshchat as part of its Summer 22 series.

Jan 1, 2022 | martechvibe.com

Freshworks Inc. launched findings of a global report on Jul 19th 22'.

Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today released the findings of a global report, which found global IT professionals spend nearly a full work day each week (an average of 7 hours and 19 minutes) dealing with bloatware - unwanted, overly complicated SaaS add-ons and features that hinders productivity and causes frustration at work.

Jan 1, 2022 | globenewswire.com

Freshworks Inc. launches capabilities for standalone chatbot app

As part of its summer product launch, San Francisco-based startup Freshworks today made available new capabilities for its standalone chatbot app.

Jan 1, 2022 | venturebeat.com

ZNet Technologies Private Limited partners with Freshworks Inc.

ZNet Technologies Private Limited, India’s leading cloud distributor offering cloud infrastructure and managed services, has entered into a distribution partnership with Freshworks Inc., a software company empowering the people who power business.

Jan 1, 2022 | crn.in

Volopay partnered with Freshworks Inc. on Jul 26th 22'.

India, 26th July, 2022: With a vision to provide world class customer experience, Volopay, a Y-Combinator-backed corporate cards, and payable management company has partnered with Freshworks, for their startup program called ‘Freshworks for Startups’.

Jan 1, 2022 | forpressrelease.com

ZNet Technologies partners with Freshworks Inc.

ZNet Technologies, a cloud distributor offering cloud infrastructure and managed services, has entered a distribution partnership with software start-up Freshworks Inc.

Jan 1, 2022 | cxmtoday.com

7-Eleven improves its omnichannel customer experience with Freshworks

Global convenience store chain 7-Eleven has entrusted Freshworks to improve the digital experience for its customers and franchise partners in the Philippines.

Dec 20, 2021 | ITPro.

After Freshworks success, Accel plans a bigger India fund

When Accel invested $1 million in a fledgling Chennai-based startup focusing on software as a service (SaaS) in 2011, the segment was not considered a fast-growing business.

Nov 22, 2021 | CapTable

The Freshworks Developer Community Builds New Applications That Enhance Customer and Employee Delight

The first-ever Refresh App Challenge recognizes developers for the most innovative applications built to extend Freshservice, Freshdesk and the Freshworks Neo Platform

Nov 17, 2021 | SalesTech Star

Tech Data Corporation partners with Freshworks Inc.

Tech Data, a TD SYNNEX company, a leading global distributor and solutions aggregator for the IT ecosystem, proclaimed it has inked a Distributor Agreement with Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees.

Jan 1, 2021 | siliconindia.com

Freshworks Inc. hired John Crossan as Vice President & General Manager for Europe on Apr 4th 21'.

Freshworks recently announced the appointment of John Crossan as Vice President & General Manager for Europe.

Jan 1, 2021 | synerity.eu

Freshworks Inc. launched Freshdesk Omnichannel Suite and Freshworks CRM Suite on Aug 10th 21'.

Freshworks launches now Freshdesk Omnichannel Suite and Freshworks CRM Suite, and introduces a number of new packaging.

Jan 1, 2021 | synerity.eu

Freshworks Inc. identified as competitor of Salesforce.com, Inc. on Apr 13th 21'.

Freshworks Inc, a U.S. maker of business and customer engagement software that competes against Salesforce.com Inc, has hired investment banks to prepare for a U.S. initial public offering (IPO), people familiar with the matter said on Tuesday.

Jan 1, 2021 | yahoo.com

Freshworks Inc. received financing of $100M in Series G funding on Jan 1st 18'.

Venture capital firms such as Accel, Tiger Global and Sequoia Capital caught wind of the startup’s steep trajectory and in 2018, Freshworks raised $100 million in Series G funding, hitting a $1.5 billion valuation and becoming India’s first enterprise tech unicorn.

Jan 1, 2021 | forbes.com

Freshworks Inc. went public on Sep 22nd 21'.

Business software provider Freshworks Inc ( Nasdaq: FRSH ) soared 32% on its initial public offering Wednesday after pricing above its filing range.

Jan 1, 2021 | equities.com

Synnex Corp. partners with Freshworks Inc.

Synnex has inked a deal with Freshworks, a cloud-based customer engagement software company.

Jan 1, 2020 | crn.com.au

HappyFox Inc. identified as competitor of Freshworks Inc.

HappyFox competes with Zendesk and Freshworks.

Jan 1, 2020 | prnewswire.com

Leadsquared identified as competitor of Freshworks Inc.

LeadSquared competes with the likes of Zoho, FreshWorks and others in the CRM space.

Jan 1, 2020 | inc91.com

Freshdesk integrates with Freshworks Inc.

Freshdesk can also integrate with Freshworks’ sales and marketing CRM to offer a holistic experience to buyers.

Jan 1, 2020 | solutionsreview.com

Tiger Global Ltd invested into Freshworks Inc. in $100M on Jul 1st 18'.

Freshworks had raised $100 million in its latest round of funding from Accel Partners, Tiger Global, Sequoia and CapitalG (formerly Google Capital) in July 2018 and marked its entry into unicorn club at $1.5 billion valuation.

Jan 1, 2019 | businessworld.in

Freshworks Inc. identified as competitor of ServiceNow, Inc.

Founded in 2010, Freshworks competes with Zendesk, Salesforce, Helpshift, and ServiceNow among others.

Jan 1, 2019 | indiatimes.com

Freshworks Inc. identified as competitor of ServiceNow, Inc.

Founded in 2010, Freshworks competes with Zendesk, Salesforce, Helpshift, and ServiceNow among others.

Jan 1, 2019 | indiatimes.com

CapitalG invested into Freshworks Inc. in $150M on Nov 13th 19'.

Freshworks, a company that makes a variety of business software tools, from CRM to help-desk software, announced a $150 million Series H investment today from Sequoia Capital, CapitalG (formerly Google Capital) and Accel on a hefty $3.5 billion valuation.

Jan 1, 2019 | techcrunch.com

CapitalG invested into Freshworks Inc. in $100M on Jul 1st 18'.

The Chennai-based Freshworks has raised $100 million in a funding round led by Sequoia Capital, Accel Partners and CapitalG, giving it a $1.5 billion valuation.

Jan 1, 2018 | businessinsider.in

Freshworks Inc. identified as competitor of Zendesk, Inc. on Dec 21st 16'.

Freshworks primarily competes with the likes of Zendesk and Salesforce among a slew of others.

Jan 1, 2018 | entrackr.com

Freshworks Inc. integrated with Zapier Zapier, Inc. on Aug 16th 17'.

Freshworks, the leading provider of cloud-based business software, today announced the integration of Freshsales CRM with Zapier, a popular integration-platform-as-a-service (iPaaS) that allows business users to integrate more than 750 apps, including popular apps such as Slack, Typeform, Google Sheets, Autopilot, and Quickbooks with no developer effort required, thereby eliminating tedious and time-consuming tasks to facilitate flow of information.

Jan 1, 2017 | itbusinessnet.com
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