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Five9 news and updates
Five9, Inc. partners with LumenVox, LLC.
Additionally, Five9 has expanded its partnership with LumenVox by adding open transcription from its speech recognition platform powered by deep neural networks.
Dec 7, 2022 | contact-centres.comFive9, Inc. launched capabilities that help businesses deliver more engaging and unified customer journeys across digital and voice channels on Dec 6th 22'.
SAN RAMON, Calif.--( BUSINESS WIRE )--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced new capabilities that help businesses deliver more engaging and unified customer journeys across digital and voice channels and between virtual and live agents.
Dec 6, 2022 | businesswire.comFive9, Inc. launches Now Platform San Diego Release
Earlier this year, Five9, Inc. announced certification for the Now Platform San Diego Release, and today Five9, Inc. is excited to announce its certification on Now Platform Tokyo.
Nov 21, 2022 | five9.comFive9, Inc. partners with BT Ireland
Five9 has partnered with BT Ireland in a multi-million euro deal.
Nov 21, 2022 | businessplus.ieFive9, Inc. hired Hardik as Chief Information Security Officer on Nov 18th 22'.
SAN RAMON, CA – June 30, 2021 – Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the appointment of Chief Information Security Officer Hardik […]
Nov 18, 2022 | telecomreseller.comFive9, Inc. hired Mike Burkland as CEO on Jan 1st 08'.
Mike Burkland joined Five9 as CEO in 2008.
Oct 10, 2022 | infotechlead.comFive9, Inc. hired Rowan Trollope as CEO on Oct 10th 22'.
Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center software, announced today that Chief Executive Officer Rowan Trollope has resigned as CEO and from the Board of Directors and accepted another role as CEO of a privately held pre-IPO company outside of the CCaaS space.
Oct 10, 2022 | reconres.comRowan Trollope left Five9, Inc. as CEO on Oct 10th 22'.
Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center software, announced today that Chief Executive Officer Rowan Trollope has resigned as CEO and from the Board of Directors and accepted another role as CEO of a privately held pre-IPO company outside of the CCaaS space.
Oct 9, 2022 | five9.comUCC Networks partners with Five9, Inc.
UCC Networks teamed up with Five9, a leading provider of cloud contact center, to enhance the Helpdesk call answering and customer service functions of a top Government agency.
Oct 7, 2022 | einnews.comBalto Software Inc partners with Five9, Inc.
Balto, a leader in uniting contact centre agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider of cloud contact centre solutions.
Oct 6, 2022 | directorsclub.newsFive9, Inc. launched Five9 Service Cloud Voice for Partner Telephony on Sep 20th 22'.
Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce.
Sep 19, 2022 | five9.comFive9, Inc. recognized as best companies to work for in the country, ranking 23 on Great Place to Work®
Five9 has been recognized among the best companies to work for in the country, ranking 23 on Great Place to Work® (GPTW) and Fortune magazine’s 2022 Best Workplaces in Technology™.
Sep 13, 2022 | five9.comFive9, Inc. launches Partner PRM Portal, Partner Amplify Webinar Series
In the past 18 months, Five9 launched a new Partner PRM Portal, Partner Amplify Webinar Series, Onboarding Practice, and CX Marketplace.
Sep 11, 2022 | five9.comFive9, Inc. partners with Aceyus Inc.
The intelligent cloud contact centre market leader Five9 has announced an expanded relationship with Aceyus, a global leader in customer experience, reporting, and analytics.
Sep 1, 2022 | martech360.comFive9, Inc. partners with Salesops
The Digital Marketing team at Five9 partnered with SalesOps and Sales and ran several different ABM plays that saw great results in the first two-quarters of the 6Sense roll-out.
Aug 14, 2022 | 6sense.comNutrisystem, Inc. partners with Five9, Inc.
Nutrisystem partnered with CDW and Five9 to provide this innovation to its contact centers.
Aug 9, 2022 | five9.comAcqueon Technologies Inc partnered with Five9, Inc. on Mar 3rd 22'.
Acqueon today announced its partnership with Five9, an industry-leading provider of cloud contact center solutions.
Jan 1, 2022 | prweb.comFive9, Inc. recognized as Certified Transparent Company™ on Apr 7th 22'.
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has been named a Certified Transparent Company™ by Transparency Technologies LLC (Transparency®).
Jan 1, 2022 | stockhouse.comFive9, Inc. partners with AT&T CX Revolution
At Five9, Five9, Inc. want to make sure companies understand that voice is at the heart of CX, which is why Five9, Inc. has teamed up with AT&T to bring the world the AT&T CX Revolution, a concept that emphasizes AI and automation as the path forward for enterprises in a changing landscape where customers demand better, more empathetic experiences.
Jan 1, 2022 | five9.comNuvias UC Ltd partners with Five9, Inc.
Nuvias UC is expanding its horizons into the burgeoning Customer Experience (CX) market, through a new partnership with Five9, an industry leading provider of the intelligent contact centre.
Jan 1, 2022 | nuvias-uc.comFive9, Inc. receives award 2022 EMEA Cloud Partner of the Year Award
To honor its achievements in helping customers succeed, Five9 has received the 2022 EMEA Cloud Partner of the Year Award.
Jan 1, 2022 | five9.comFive9, Inc. recognized as leader in the 2022 Opus Research “Decision Makers’ Guide to Enterprise Intelligent Assistants on Jun 1st 22'.
SAN RAMON, Calif. --(BUSINESS WIRE)--Jun. 1, 2022-- Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Intelligent Virtual Agent (IVA) has been named a leader in the 2022 Opus Research “Decision Makers’ Guide to Enterprise Intelligent Assistants.”
Jan 1, 2022 | five9.comFive9, Inc. launched Five9 Virtual Assistant on Jun 1st 20'.
For example, in June 2020, Five9, a cloud contact center provider, launched Five9 Virtual Assistant in partnership with Inference Solutions.
Jan 1, 2022 | digitaljournal.comKyndryl Group partnered with Five9, Inc. on Aug 14th 22'.
Kyndryl, the world’s largest IT infrastructure services provider, today announced a global partnership and expanded relationship with Five9 to collaborate on cloud-based contact center solutions that deliver personalized experiences to customers and employees, while helping companies navigate the rapidly changing needs and requirements of the digital business landscape.
Jan 1, 2022 | theinfotech.infoFive9, Inc. launches customer engagement and contact center workplace trends
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of its 2022 International Customer Service Index (CSI) Business Decision Makers Survey, which revealed new customer engagement and contact center workplace trends.
Jan 1, 2022 | businesswire.comFive9, Inc. partners with Zogby Analytics, Llc
Five9 partnered with Zogby Analytics to survey business leaders across 17 different industries to assess their views on the state of customer and agent experience, and for the first time, the CSI Business Decision Makers Survey expanded internationally, into Europe and Canada, to identify global attitudes and trends.
Jan 1, 2022 | martechcube.comFive9, Inc. integrates with Computer Solutions East, Inc.
Five9's CCaaS platform integrates with Microsoft Teams to provide businesses with a complete solution for their customer communications needs.
Jan 1, 2022 | calltower.comFive9, Inc. receives award Aragon Innovation Award
This achievement marks the fourth consecutive year Five9 has received an Aragon Innovation Award, which recognizes providers leveraging technology to adapt as markets change and actively inform how their markets will evolve.
Jan 1, 2021 | yahoo.comOccam partners with Five9, Inc.
Occam Razor is now available on the Five9 CX Marketplace and can be easily integrated with the Five9 Platform August 8, 2022 - Occam Networks announced its partnership with Five9, an industry-leading provider of cloud contact center solutions.
Nov 25, 2020 | occam.globalSynnex Corp. partnered with Five9, Inc. on Aug 26th 20'.
SYNNEX Corporation announced its agreement with Five9 Inc. to provide cloud-based contact center services to the North American IT channel.
Jan 1, 2020 | ravepubs.com