Expertflow
SaaS customer care software
Hybrid
Some members of the team work remotely, while others are co-located in one or more offices.
💼Social Network
👥201-500
📍Bern, Switzerland
Expertflow

About Expertflow

About Expertflow
About Expertflow
About Expertflow
About Expertflow
About Expertflow
Customer journey software across any channel (WebRTC, voice, video, chat) - customer data repository

What Expertflow is building

Expertflow product / service
Expertflow product / service
Expertflow product / service
Expertflow product / service
Expertflow product / service
Provide Livechat and WebRTC across any chat channel, any chatbot, any CRM, any Marketing Cloud Campaign.Integrate with your Cisco UCCX/ CCE or Freeswitch/ FusionPBX contact center.

Technologies used at Expertflow

Front-end (2)
Back-end (2)
iOS (1)
Android (1)
AngularAngular
HTML5HTML5

Funding rounds

Company type

Company type

For Profit

Expertflow news and updates

Expertflow launches CTI telephony controls for Cisco Unified Communications Manager

Expertflow has released CTI telephony controls for Cisco Unified Communications Manager (CUCM) version, dedicated to business telephony users.

Sep 5, 2022 | expertflow.com

Keyword- Speech Recognition – Natural Language Understanding – Conversational IVR

We currently see a large demand for automated handling of voice conversations. Companies wish to evolve their traditional IVR solutions that still use DTMF touch-tone to capture customer input. Instead they would like customers to be able to speak with the IVR. This blog explains the various technologies that can be used in this context:

Jun 4, 2021 | Expertflow