Calabrio, Inc.
Hybrid
Some members of the team work remotely, while others are co-located in one or more offices.
👥501-1,000
📍Minneapolis
Calabrio, Inc.

About Calabrio, Inc.

Innovative contact center WFO from Calabrio. An integrated solution for call recording, quality assurance, workforce management, analytics and reporting. Learn more.

Calabrio, Inc. news and updates

Calabrio signed new client Standard Bank Group on Mar 25th 22'.

Calabrio, the customer experience intelligence company providing cloud-first workforce optimisation solutions, announced today that Standard Bank, one of Africa’s largest banks, has selected Calabrio Workforce Management (WFM) to support 4,000 contact centre agents in South Africa.

Jan 1, 2022 | ffnews.com

Calabrio signed new client Standard Bank on Mar 23rd 22'.

Calabrio, the customer experience intelligence company providing cloud-first workforce optimisation solutions, announced today that Standard Bank, one of Africa’s largest banks, has selected Calabrio Workforce Management (WFM) to support 4,000 contact centre agents in South Africa.

Jan 1, 2022 | ccmg.org.za

Calabrio acquires Symmetrics Business Intelligence Solutions Inc.

Under KKR, Calabrio also acquired Vancouver-based Symmetrics, which added some analytics and business intelligence features to its software offerings.

Jan 1, 2019 | startribune.com

Calabrio launches Health of the Contact Center 2021 report

Workforce optimization platform Calabrio recently published its Health of the Contact Center 2021 report, which discusses the current state of the contact center, the impact of the Great Resignation on contact centers, and the significance of employee-centric practices.

Jan 1, 2022 | nojitter.com

Calabrio hires Ryan Toben as senior vice president of customer success and sales operations

Calabrio, the workforce performance company, has hired Daniel Maier as chief revenue officer and Ryan Toben as senior vice president of customer success and sales operations.

Oct 25, 2022 | businesswire.com

Calabrio launches CJ Bernander

Calabrio, the Minneapolis-based, cloud-first software company focused on customer service and support, has announced CJ Bernander as its new CFO.

Nov 12, 2021 | tech.mn
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