Software Engineering Manager, Accounts

Job Description

Summary

The Accounts team is responsible for managing both personal and business data, such as general information, addresses, emails, identification documents, and phone numbers. Additionally, the team focuses on enhancing the customer experience on the platform by creating new accounts and migrating existing ones. They ensure all information is current and that account management processes are efficient and effective, providing an optimized user experience.

What you'll do

• Hiring and developing technical personnel by conducting periodic 1:1 sessions and providing regular feedback
• Knowledge of their own scope, knowing the Deep-Level overview of their products and goals inside the team
• Delegating work and assignments to team members
• Collaborating with their team to identify and fix technical problems
• Analyzing users’ needs and then finding applications to serve them
• Creating end goals for their team
• Checking that software and applications are updated
• Supervising system modifications
• Conducting a risk analysis to identify areas of improvement
• Guiding their team through technical issues and challenges
• Monitor their team service's OPS
• Guarantee their teamwork follows high-standards development processes, including PR reviews, code quality, test coverage, robustness, resilience, performance, scalability, security, and responsiveness.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. #LI-Remote

Qualifications

Basic Qualifications

• For this role, you must be based in Brazil
• Experience leading a team and building processes
• Advanced English
• Hands-on experience with Java or Golang as well as Relational DBs
• Previous experience with Software Architecture, microservices, AWS, CI/CD
• Be accustomed to working with large-scale/high-throughput and mission-critical services
• Understand SRE/DevOps, Quality, and Security concepts

Preferred Qualifications

• Experience in the financial industry
• Experience with BigData tools, such as Spark and Databricks or AWS EMR.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.