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Job Description — Head – Digital Marketing & Consumer Growth (D2C)

Location: Chennai

Experience: 15+ years

 

Role Purpose:

We are looking for Digital Marketing & Consumer Growth leader to drive the organisation's end-to-end digital marketing strategy across consumer-facing brands.

The role will own digital brand building, performance marketing, media strategy, social and content, digital analytics, influencer marketing, website/SEO and digital commerce, while leading internal teams and multiple specialist agencies.

 

Key Responsibilities:

* Define and lead the overall digital marketing strategy and annual digital roadmap aligned with brand and business objectives.
* Drive integrated digital campaigns across Google, Meta, YouTube, programmatic, social, search, display and online video.
* Own performance marketing and full-funnel consumer acquisition, including campaign optimisation, conversion, CAC, CPA, ROAS and ROI.
* Lead digital media planning, buying and budget allocation, ensuring effective channel mix and investment efficiency.
* Develop the organisation's social media and content strategy, including platform strategy, content calendars, community engagement and campaign execution.
* Drive influencer and creator marketing, from strategy and partner selection through campaign execution and performance measurement.
* Oversee SEO, website performance, landing-page optimisation and organic search growth.
* Establish strong digital measurement frameworks covering GA4, attribution, conversion tracking, campaign dashboards and marketing analytics.
* Partner with brand and commercial teams to strengthen D2C, e-commerce, marketplace and digital-commerce growth.
* Integrate digital marketing with broader brand, ATL, BTL, retail and consumer engagement initiatives.
* Lead and develop the internal digital marketing team while managing digital, media, creative, performance, influencer and SEO agencies.
* Own substantial digital/media budgets, ensuring disciplined allocation and measurable business returns.
* Partner closely with Brand, Sales, E-commerce, Product, Technology and other functions to create seamless consumer journeys.
* Identify emerging digital platforms, technologies and consumer trends and translate them into scalable growth opportunities.

 

Candidate Profile:

* 15+ years of overall professional experience, with substantial experience in digital marketing and consumer marketing.
* Strong preference for experience with FMCG, consumer goods, consumer products, beauty, personal care, food & beverage, consumer durables, retail, D2C or e-commerce brands.
* Demonstrated ownership of digital strategy, rather than only campaign execution.
* Strong hands-on understanding of performance marketing, paid media, media planning and campaign optimisation.
* Experience managing platforms such as Google Ads, Meta, YouTube and programmatic media.
* Strong exposure to social media, content, influencer/creator marketing, SEO, website and digital analytics.
* Experience driving D2C/e-commerce consumer acquisition and conversion will be highly valued.
* Proven experience managing multiple agencies and external partners.
* Strong team leadership and people-development capability.
* Experience managing sizeable digital/media budgets with ROI and ROAS accountability.
* Strong understanding of consumer behaviour, brand building and integrated marketing.
* MBA / PGDM in Marketing or a related discipline preferred.

 

Ideal Background:

Candidates who have led digital marketing for large consumer-facing brands and can demonstrate a combination of:

Brand Building + Digital Strategy + Performance Marketing + Media + Consumer Acquisition + Analytics + Team & Agency Leadership will be strongly preferred.