LTVplus customer support outsourcing is an affordable solution for any e-commerce brand. Scale your customer support through live chat, email, social media and voice.

LTVplus

295152 
 
Description 
 
We are a growing performance marketing team supporting 3-5 brands, primarily in the adult toy and lifestyle space. We are looking for a sharp, self-driven Media Buyer who is ready to own paid media from strategy through execution and thrives in a fast-moving, test-and-learn environment. This is a fully remote, individual-contributor role reporting directly to the founder, where you will build and improve the playbook rather than maintain it. 
 
Requirements 
 


* Experience: 3-5 years of hands-on paid media experience.
* Platform Expertise: Deep knowledge of Google Ads, Meta Ads, TikTok Ads, Reddit Ads, FetLife, and TrafficJunky.
* Budget Management: Proven experience managing monthly ad spends of $50,000+ with measurable results.
* Compliance Knowledge: Strong understanding of platform policies and account appeal processes for both mainstream and adult-specific platforms.
* Technical Proficiency: Proficient in GA4 and GTM for tracking, attribution, and audience building.
* AI & Software: Active use of Claude and other AI tools for workflow and analysis, plus proficiency in Notion and Slack.
* Content Comfort: Must be comfortable working with NSFW content on a regular basis 
 
 

Responsibilities 
 


* Campaign Management: Manage and scale paid media campaigns across multiple platforms with a focus on growth and efficiency.
* Strategy & Optimization: Audit and optimize live campaigns, build new structures, and own bidding strategies.
* Creative Collaboration: Brief and direct creative assets in collaboration with the in-house design and development team.
* Reporting: Provide bi-weekly written reports and participate in live client calls to communicate findings and strategic direction.
* Testing: Formulate hypotheses and structure clean experiments to act on results.
* Accountability: Maintain clean tracking/attribution and stay organized across multiple brands without losing focus. 
 
 

Nice to have 
 


* Creative Curiosity: An innate drive to bring both analytical rigor and creative exploration to every project.
* Proactive Mindset: A personality that gets "restless" when campaigns are merely "running fine" and is always looking for the next test.
* AI Fluency: While AI tool usage is expected, a high degree of comfort and fluency is considered a core part of the workflow. 
 
 

Working conditions 
 


* Type: Full-Time.
* Location: Fully Remote.
* Structure: Individual contributor reporting directly to the founder.
* Collaboration: Close daily collaboration with an in-house graphic designer and developer.
* Tools: Use of Notion for project management, Slack for communication, and Claude for research and analysis 
 
 

If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad! 
 
Who We Are: LTVplus – Your Global Remote Team 
 
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences. 
 
When You Join LTVplus Your Mission Will Be To 
 


* Handle customer inquiries across email, chat, and social media like a pro.
* Be the voice of the brand, providing personalized and top-notch support.
* Collaborate with our awesome team to boost customer satisfaction and share insights.
* Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
* Adapt to different client needs – because every day is a new adventure! 
 
 

Tech Checklist – Gotta Have It! 
 


* A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
* Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
* A quiet, cozy workspace to handle calls and chats like a pro. 
 
 

Click Here 
 
Your First 30-60-90 Days at LTVplus: What to Expect