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#twiceasnice Recruiting

Digital Marketing | Client Service Manager - REMOTE

Location: USA – Remote + Travel (Must work EST hours)

Salary: $100,000 - $125,000 + 10% Bonus + Excellent Benefits

Benefits: Medical, Dental, Vision, Disability, Life Insurance, 401K w/ Match, PTO

Job Type: Full-Time

Core Hours: Monday-Friday, 9:00am-5:00pm ET

Start Date: ASAP

Sponsorship: Not Available

Relocation Assistance: Not Available

Travel: Up to 20% (quarterly travel to PA + client meetings & trade shows)

 

Digital Marketing | Client Service Manager – REMOTE Description

 

Our client, a nationally ranked leader in digital performance marketing, is seeking a Client Service Manager to join their growing team. In this individual contributor role, you will manage key brand accounts and serve as the primary liaison between clients and internal teams. The ideal candidate has a deep understanding of how to develop and execute marketing strategies across paid media, affiliate, and acquisition channels. To succeed, you must bring strong digital marketing expertise, advanced Excel skills, and the ability to present data-driven insights to C-level stakeholders. This is an exciting opportunity to join a fast-paced, high-growth organization recognized for its innovation and results-driven culture.

 

Digital Marketing | Client Service Manager – REMOTE Responsibilities

 

• Serve as the primary contact for brand clients, managing day-to-day communications

• Translate client goals into data-backed, actionable marketing strategies

• Lead performance discussions and quarterly business reviews with key stakeholders

• Monitor campaign performance across channels and optimize based on insights

• Collaborate with internal teams to ensure seamless execution and tracking

• Oversee billing, pacing, reporting, and reconciliations with accuracy

• Document all meetings and communications with clear, actionable notes

• Attend trade shows, conferences, and in-person client meetings to drive growth

• Stay up to date on affiliate, paid media, and consumer acquisition trends

• Identify new opportunities to expand client partnerships and drive revenue

 

Digital Marketing | Client Service Manager – REMOTE Qualifications

 

• Bachelor’s degree is required

• 3+ years of experience in digital marketing is required

• Proficiency with tools such as Google Ads, Meta Ads Manager, and Google Analytics is required

• Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIF, etc.) are required

• Ability to travel up to 20% is required (quarterly travel to PA + client meetings & trade shows)

• Ability to work ET hours (Monday-Friday, 9:00am-5:00pm) is required

Marketing strategies

Digital marketing

Paid media

Performance marketing

Growth

Data analytics

Google ads

Google Analytics

Innovation

Excel

Affiliate marketing

Server management

Campaign optimization

Stakeholder management

User acquisition

Growth strategy

Communications

Team collaboration

Reporting

Digital Marketing | Client Service Manager ($100K-$125K) REMOTE