Vistra is a global independent provider of trust, fiduciary, corporate, and fund services, offering solutions that facilitate business setup, operation, and expansion across more than 50 markets while enhancing governance through innovative tools like ...

VISTRA

Job Description 
 
It’s never been a more exciting time to join Vistra. 
 
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 
 
But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  
 
We have an exciting opportunity for you to join our team as a Systems Administrator / Analyst. Reporting to the Operations Technology Senior Manager, this full-time, permanent position is based in Canada (remote), Ireland (remote) or the USA (remote) and offers regional coverage, allowing you to make a significant impact to our Operations Technology Department and its growth. 
 
Purpose of Role 
 
We are seeking a highly skilled and experienced Systems Administrator / Analyst with a strong technical background and expertise in agile delivery. This remote role will support various sub-verticals of the Fund Services business, helping to enhance their global presence by bridging business needs with technical solutions. 
 
The ideal candidate must have a good level of experience in Yardi or Investran to be able to support the US Fund Accounting on day-to-day application issues. You will analyze business processes, gather requirements, and identify opportunities for improvement while also contributing to system development, integrations, and automation. You will collaborate with stakeholders, product owners, project managers, and development teams to design, develop, and implement effective solutions using agile methodologies. 
 
Scope 
 
Manage the delivery of key programs and projects by driving quality assurance testing, developing automation scripts, and ensuring seamless system integrations. 
 
Ensure users complete UAT, provide feedback, and sign off on changes before deployment to Live. 
 
Support the Application Product Owner by preparing Business Process and Training guides, while also contributing to custom development, API integrations, and data transformation solutions. 
 
Provide ongoing technical support, enhance system functionality through scripting and automation, and ensure users are proficient with new features and process improvements. 
 
Key Responsibilities 
 
Requirements Gathering and Analysis 
 


* Collaborate with stakeholders to gather and document business and technical requirements, ensuring both functional and technical needs are clearly defined.
* Translate business requirements into technical specifications and detailed system designs.
* Conduct gap analysis to identify areas for system improvement and recommend technical solutions. 
 
 

Technical Analysis and Solution Design 
 


* Ensure that proposed solutions are technically feasible, scalable, and align with business goals and objectives.
* Participte in the development of system integration specifications, API documentation, and data transformation processes. 
 
 

Agile Delivery and Project Management 
 


* Lead and actively participate in agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
* Assist in defining technical scope, objectives, deliverables, and project timelines.
* Track development progress, provide regular updates, and ensure technical milestones are met in alignment with business goals.
* Identify and mitigate technical risks and issues during the project lifecycle, ensuring solutions are delivered on time.
* Collaborate with the Product Owner and Scrum Master to ensure that the technical backlog is prioritized and managed efficiently. 
 
 

Testing and Quality Assurance 
 


* Develop and execute test plans, including automated testing scripts, to ensure that technical solutions meet business requirements.
* Work with QA teams and developers to manage testing phases and resolve defects.
* Work closely with the Global Yardi and Investran Operations Technology team ensuring that the applications are running optimally. 
 
 

Stakeholder Communication and Training 
 


* Act as the liaison between technical teams and business users, ensuring seamless communication and alignment on both functional and technical aspects.
* Provide training and support on technical solutions, including training on new system functionalities, tools, and integrations.
* Prepare and deliver technical presentations to stakeholders and senior management, explaining complex technical concepts in a clear and concise manner. 
 
 

Key Requirements 
 
Attributes/Technical Skills 
 


* Provide daily application and user support for Yardi or Investran systems, resolving functional and technical issues in a timely manner.
* Manage and maintain system configuration and set up, user access, and security settings.
* Troubleshoot and resolve data integrity, workflow, and reporting issues.
* Support data imports, exports, and integrations between systems using SQL, Python, .NET, or APIs.
* Skilled in stakeholder management, problem-solving, and applying quality management principles.
* Excellent organizational, communication, and negotiation skills to manage resources and expectations. 
 
 

Relevant Experience 
 


* 3-5 years of experience in Investment Management space as a business analyst or systems analyst
* Prior experience of Investran or Yardi Voyager
* Proficiency in SQL (data queries, joins, stored procedures).
* Experience with one or more of the following: C#, .NET, Python, or similar scripting languages.
* Familiarity with system integrations (APIs, flat file transfers, ETL tools, SFTP gateways).
* Experience with Power BI, SSRS, or other reporting tools is a plus.
* Knowledge of cloud environments (Azure, AWS) beneficial. 
 
 

Education and Professional Qualification 
 


* Bachelor’s degree in computer science, Engineering, Business Administration, or related field; master’s degree preferred. 
 
 

Company Benefits 
 


* Unlimited PTO
* Medical PPO Plan
* 401k Plan with Employer Match
* Paid Parental Leave (All Gender)
* Voluntary Benefits (Pet Insurance, Legal, more)
* Hybrid / Remote Flexibility depending on role 
 
 

Join us! A powerful combination 
 
It’s never been a more exciting time to join our organisation with over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people. 
 
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!