Wooting

Job Description

Together with the Wooting Web Team, you’ll help design and evolve one of our most essential platforms: our website. As a direct-to-consumer company, our website isn’t just a storefront. It’s our Platform for Customer Experience, the place where product discovery, customer support, account management, and e-commerce all come together. Every customer touchpoint happens here, which makes this platform central to Wooting’s success.

 

What it’s like

With a coffee ready and some smooth jazz (or black metal) in the background you open Slack to check your personal messages, threads and other stuff the people at Wooting have been sharing, some informative about other projects and some personal, sharing movies, books or weekend photo’s.

A moment later you open Gather to join your direct colleagues in the Weekly Web Workshop. The ongoing projects, as well as the upcoming initiatives are discussed and since you’ve just finished a milestone in your project, you present what you’ve been working on and what’s next.

 

You’ve been working on the Wooting Web design system. Some components were in dire need of review and you managed to nail it. From the coherence with the system at large, down to the details, it just fits. You also came up with an idea about micro-interactions while working on the components, these would enhance the user experience, so you pitch your initial concept and first drafts to the team. The rest of the day you’re working on the next milestone, interrupted by a meeting where you give feedback on a developers implementation of your work.

 

Tomorrow you’ll have a brainstorm with a select group of colleagues. The goal is to come up with ideas to A/B test certain webpages. You did some exploration on the webpage already so you know where the low hanging fruit is and where the real challenges are.

 

With Wooting growing rapidly, expanding and strengthening our web experience is crucial. Coherent user-flows, consistent interfaces and a solid design system are at the base of this. Through research, testing, experimenting and great design your role will be key to achieve this.

 

About Wooting

Wooting is a young, growing company made of passionate people that make disruptive products for the gaming industry. Our tight-knit team doesn’t operate like most companies: we value the perspectives and opinions that individuals at all levels can offer our business. With that, we expect that each and every person strives to make meaningful contributions, not just in their specific role, but across the business.

 

Remote work

The entire team works remote from home, (shared) workspace, a cafe, or a combination. There is no official office in the Netherlands, an office in Taichung, and Taipei Taiwan. Office time is not mandatory, instead it’s a place for collaboration, focus, and equipment to help you get the job done.

The Wooting team is primarily located in the Netherlands consisting of customer service, developers, and marketing. The second-largest concentration of the team is located in Taiwan consisting product development and customer service. There are also colleagues in Canada, Czech Republic, Denmark, United Kingdom, and Norway.

We communicate entirely in English.

 

Relevant tools we use

* Virtual office for voice communications on Gather
* General and project communications on Slack
* Company Wiki, project- and task-management on Notion
* Email, cloud storage, and calendar with Google Workspace
* Prototyping in Figma

 

Your Role

* Research, discover, and ideate new concepts that improve user journeys and optimize usability.
* Design and refine flows, pages, layouts, and interactions, from big-picture journeys to button corner radii.
* Improving and maintaining our design system.
* Test ideas and assumptions through various techniques like user surveys, usability studies, and A/B experiments.
* Balancing creativity with consistency to deliver sustainable and coherent customer experiences.

 

What You’ll Bring

* At least 4 years of experience in product/UX design, with a strong grasp of usability principles.
* Ability to present ideas clearly and back them up with research and logic.
* An eye for both detail and systems thinking; understanding how small changes affect the bigger picture.
* Familiarity with user research and validation methods.
* A collaborative mindset and enthusiasm for working in cross-functional teams.
* Extensive knowledge of Figma.
* Vision and ownership.
* Critical and curious view on design.

 

Required Qualifications

* Bachelor’s degree or higher
* Minimal 4 years of relevant working experience
* English: fluent in speaking and writing

 

What is in it for you?

* Monthly salary of €2900 - €3500 based on experience.
* Pension plan Detailhandel 24,75% contribution (6,075% employee, 18,675% employer).
* Yearly bonus in the form of profit sharing.
* Full-time position, 36 Hours.
* Budget for purchasing office equipment.
* Budget for working outside of home if preferable, such as co-working space or occasional coffee spot.
* 25 Paid holidays per year (based on a 5-day work week).
* Holiday allowance.

Web Development

Testing

Project management

Content management

Ux writing

Research

Figma

Web Design

Support

E-commerce

Customer Care

Product marketing

User journey mapping

Cloud

Interaction Design

Team collaboration

UX design

Marketing strategies

User Research

Slack

Notion

A/B testing

Usability testing

Design Systems

User flows

Advance prototyping

Visual design

Product design

Collaborative Tools

Remote Work

SurveyMonkey

Usability

UI/UX Designer - Netherlands, Germany, Denmark