Sully.ai

About Us 
 
👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs. 
 
🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks. 
 
📈 400+ healthcare orgs signed in 16 months. 
 
⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more. 
 
🌎 $1T+ market opportunity. We’re going after all of it. 
 
About The Role 
 
We are seeking a Staff Software Engineer to lead the technical vision for Sully.ai’s Receptionist Agent. You will architect systems that improve auto-scheduling reliability, elevate conversational flow, and guarantee seamless EHR and SMS integration at scale. This is a hands-on technical leadership role: setting standards, reviewing designs, and guiding a team of engineers to deliver features that directly impact patient experience and physician efficiency. 
 
Key Responsibilities 
 


* Define technical architecture for scheduling, conversational AI, and EHR/SMS integrations.
* Establish engineering standards for reliability, latency, and scalability in mission-critical workflows.
* Mentor and guide engineers, conducting reviews and fostering technical excellence.
* Drive innovation in conversational design to reduce patient friction and increase trust.
* Collaborate with product leadership to align technical decisions with business impact. 
 
 

Hard Requirements 
 


* 8+ years of software engineering experience, with 3+ in a staff/principal-level role.
* Expertise in distributed systems, large-scale API integrations, and system reliability.
* Strong track record of architectural leadership and cross-functional influence.
* Deep coding experience in at least one modern backend language (Python, Go, Node.js, Java). 
 
 

Nice-to-Have 
 


* Prior work in healthcare, EHR integrations, or compliance-heavy systems.
* Experience with conversational AI frameworks or LLM-powered applications.
* Background in workflow orchestration or scheduling systems. 
 
 

First-Month Focus 
 


* Audit existing Receptionist Agent technical stack for reliability bottlenecks.
* Define technical roadmap for scheduling and integration improvements.
* Partner with Senior Engineers to implement first reliability upgrades. 
 
 

Success OKRs (90 Days) 
 


* Deliver architecture plan that supports 10x increase in scheduling throughput.
* Establish automated reliability monitoring across SMS and EHR sync pipelines.
* Reduce engineering incidents related to scheduling/EHR by >15. 
 
 

Culture Fit 
 


* Persistent, driven problem solver
* Willing to push back on leadership to defend quality/timelines
* Thrives in high-ambiguity, fast-paced startup environments 
 
 

Why Join Sully.ai? 
 
🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives. 
 
📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth. 
 
🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment. 
 
💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference. 
 
🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare. 
 
_Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment._

Software Development

Python

Node.js

Java

Scalability

Problem solving

Roadmap planning

Innovation

Growth

Golang

API Integration

Systems

Conversational AI

EMR Integration

Workflow

Real-Time Scheduling

Staff Software Engineer, Voice AI