Lumen Technologies

About Lumen 
 
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. 
 
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. 
 
The Role 
 
This position leverages an in-depth understanding of Lumen’s target customer business needs, technical requirements, and competitive environment to provide comprehensive solutions and Statements of Work (SoWs). The role is accountable for Lumen's custom services solution strategy, including scoping solutions, determining levels of effort (LoE), and project schedules (WBS and Implementation). The focus is on a broad range of technology services, including SAP, Cloud and Infrastructure Consulting, Network Consulting, Migration Consulting, Service Management, Custom Implementation, and more. This leader has a team of direct reports, each working multiple opportunities at any given time. 
 
The Main Responsibilities 
 


* Collaborate with Sales to identify and capture revenue, cross-sell, and upsell opportunities for new and existing customers.
* Develop and present comprehensive service solutions utilizing Lumen capabilities and ecosystem partners.
* Write and ensure the quality and completeness of Statements of Work (SoWs), Basis of Estimates (BOEs and Program Schedules) and ROM Proposals.
* Contribute to the creation of reusable knowledge artifacts for Lumen custom services.
* Provide oversight, coordination, and planning for technical solution teams.
* Lead and support the development of Engineering Change Proposals, RFPs, SoWs, and RFIs to ensure responses are compliant and competitive.
* Manage program planning, development of supporting content, and cost information for proposals.
* Assess and mitigate operational risks and issues, escalating as required.
* Develop and implement methodologies, procedures, and systems to manage quality and continuous improvement.
* Compile data and present comprehensive program reviews to internal and external customers to include presentations to internal and external executive level leadership
* Qualifications:
* Strong communications and interpersonal skills required for engaging front line vendors, customers, and internal stakeholders.
* Minimum 15+ years of progressive experience in Government Contracting, including 3 to 5 years in consulting/business development, technical management, and/or Program Office experience.
* Ability to quickly scan through RFPs, create, and drive solutions and SoWs.
* Strong planning, decision-making, and problem-solving skills.
* Ability to work in a high-paced environment with changing priorities while managing multiple parallel opportunities.
* Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Project).
* Detail-oriented solution development and SoW creation following the SMART framework.
* Consultative mindset to understand customer requirements and create appropriate solutions. 
 
 

What We Look For In a Candidate 
 


* Demonstrated success in pre-sales support for consulting and professional services opportunities.
* Industry knowledge of Professional Security Services, SAP, migrations, SLAs, cloud platforms (AWS, Azure), managed hosting, colocation, datacenter operations, ITIL/ITSM, and IT Services.
* Bachelor of Science degree preferred.
* US Citizenship required; Active Secret or SCI access desired.
* Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation) 
 
 

Other Requirements 
 


* Some travel is required 
 
 

Compensation 
 
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 
 
Location Based Pay Ranges: 
 
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. 
 
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. 
 
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. 
 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. 
 
Learn More About Lumen's 
 


* Benefits
* Bonus Structure 
 
 

Requisition #: 338683 
 
Background Screening 
 
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Equal Employment Opportunities 
 
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. 
 
Disclaimer 
 
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. 
 
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. 
 
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. 
 
Application Deadline 
 
07/12/2025

Data

Cloud

Security software

Growth

Support

Azure

Operations

ITIL

Payment systems

Infrastructure

Network

Web Development

Senior Manager -  Program Manager - Federal