Dimond Connect

_Our client in the food space is hiring an Email Marketing Manager!_

 

The Role

This isn’t a design-heavy or brand-focused role—it’s for someone who gets excited about optimizing flows, digging into data, and finding new ways to increase LTV. You’ll own retention strategy across email, SMS, and subscription, with a strong focus on systems and performance over aesthetics.

 

Responsibilities

* Build, manage, and optimize Klaviyo flows (welcome, post-purchase, winback, etc.)
* Manage SMS campaigns and automations via Postscript
* Own subscription retention strategy via Skio (churn reduction, upsell flows, etc.)
* Analyze performance, test ideas, and implement high-leverage improvements
* Collaborate cross-functionally with CX, marketing, and product teams to align retention efforts
* Report weekly on retention KPIs and actionable insights

 

Must\-Haves

* 2–4 years of experience in retention marketing at a DTC brand, working directly with direct mail and subscriptions
* Deep knowledge of Klaviyo, Postscript, and ideally Skio
* Strong analytical mindset—you know how to run tests and interpret data
* Experience working with subscription businesses and building customer journeys
* Process-oriented, detail-obsessed, and eager to optimize
* Excited about working in a fast-growing startup and contributing to something meaningful
* Basic coding skills (HTML, CSS, and MJML)

Testing

Marketing strategies

Data

Klaviyo

HTML/CSS

CSS3

Email campaigns

User journey mapping

PostScript

Data analysis

MJML

E-mail Marketing Manager