Mambu is a software-as-a-service banking engine provider that powers lending and deposit services.

Mambu

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. 
 
Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before. 
 
If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team. 
 
At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills. 
 
Let’s rewrite the rules of banking together! 
 
About The Team 
 
The Business Application Management team is part of the “Business Operations” department. You will join an international and dynamic team that supports the growth and daily operations of Mambu globally. The main task of the department is to manage the applications and integrations, analyse the requirements and to optimally implement the changes with the greatest added value. The team looks after core business applications, such as NetSuite, SalesForce, SAP Successfactors, Identity Provider etc. and provides support on that aspect to our employees worldwide. 
 
What You’ll Do 
 
Application Management 
 


* Act as the product owner for SAP SuccessFactors, driving the roadmap and ensuring alignment with business goals.
* Lead vendor management activities, including contract negotiations, performance reviews, and ensuring service level agreements (SLAs) are met.
* Responsible for SAP SuccessFactors application support and continuous improvement.
* Maintain up-to-date application documentation.
* Manage SAP SuccessFactors delivered updates, ensuring smooth integration into the Mambu environment.
* Serve as the primary liaison between SAP SuccessFactors vendors and internal stakeholders to align work and expectations.
* Support in scoping and serve as a SME for projects related to new implementations and integrations.
* Ensure alignment with internal departments like security, compliance, and business process management. 
 
 

Access Management 
 


* Responsible to provide access based on “least privileges” only
* Apply knowledge of information security and Data Privacy regulations effectively. 
 
 

Change Management 
 


* Partner with business stakeholders to configure new demands or changes in SAP SuccessFactors.
* Advise on the best delivery methods for requirements within the Mambu landscape.
* Monitor market developments and translate them into optimised, value-adding solutions for Mambuvians.
* Manage vendor-delivered application updates and advise stakeholders on process improvements.
* Develop automated test scenarios between core business applications to predict the effect of changes.
* Keep a documented audit trail for changes and new implementations. 
 
 

What You’ll Bring 
 


* Experience in SAP SuccessFactors configuration management, either in an implementation or application support role.
* Proven knowledge in SAP SuccessFactors modules: Employee Central, Onboarding, Performance & Goals, and Compensation Management.
* SAP SuccessFactors certification.
* Strong understanding of end-to-end HR processes.
* Excellent communication skills, including research, presentation, and training.
* Demonstrated skills in business alignment and stakeholder engagement.
* Strong vendor management and negotiation skills.
* Strong analytical and problem-solving skills.
* Ability to learn quickly and act as a change agent within the user community.
* Understanding of business application architecture.
* Knowledge of test automation and integration technologies is a plus. 
 
 

Your future 
 
We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong. 
 
Let's connect! 
 
Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook , Instagram , and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers . 
 
Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log. 
 
As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results. 
 
Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 
 
Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 
 
Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.