New York, New York, United States

Yext

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

We're growing! Yext is looking for a **Senior Product Designer** to join our **Yext Core Product and UX team**. Ideal candidates will have experience designing for **Listings Management and Brand Visibility** tools. In this role, you'll be at the forefront of designing tools that help brands and businesses stay discoverable and visible amidst an evolving search landscape.

#### **What You'll Do**

*   Lead product design and UX solutions across the entire product lifecycle for **Yext Listings**, performance insights, and automation.
*   Work with Product and Engineering to prioritize experiences and tasks that balance customer value with user needs.
*   Define and create rationale for key design solutions within **Yext Listings**, focusing on management workflows, performance analysis, insights, and recommendations**.**
*   Create scalable, user-centered designs that allow brands to manage and improve their **discoverability and visibility**.
*   Help vet and prioritize solutions in an iterative and collaborative process
*   Help identify and analyze user needs or pain points through participation in user research and behavioral analytics that inform your design decisions
*   Coordinate with engineering teams to provide them with detailed designs specifications and functional requirements that help with their implementation
*   Seek constructive feedback from team members to rapidly explore multiple solutions that lead to better outcomes.
*   Present product design ideas to cross-functional teams and senior leadership.
*   Consider our customer's needs and identify opportunities to pitch product expansion ideas or new features for existing products.
*   Collaborate with other design team members around the overall product visions, UX processes, and contributing to the future of our design system.
*   Stay informed on the latest SaaS industry trends and market conditions, particularly related to **AI**, **automation**, and **performance analytics**, and integrate these technologies into design solutions when appropriate.

**What You Have**

*   You have about 5+ years of professional experience designing experiences for Enterprise SaaS product suites, ideally with a focus on marketing technology tools.
*   You've shipped products and understand the challenges of building scalable, user-centered solutions in distributed environments..
*   Comfortable exploring concepts, tweaking flows, or refining designs that represent big-picture work.
*   Comfortable translating and implementing findings from research and testing.
*   Effective communicator and facilitator. You've worked in and planned sprints, identified opportunities for spike projects, and structured workshops to drive outcomes quickly and effectively.
*   Openness to collaboration and receiving feedback from other product designers, PMs, engineers, and stakeholders.
*   Experience working with and contributing to a design system.
*   An eye for quality. The ability to deliver high-quality work and speak to what makes it so. You care about the user and business impact and can create solutions that are oriented to these overlapping, and sometimes, competing outcomes.
*   Ability to collect and interpret both qualitative and quantitative feedback.
*   You have a strong understanding of core design and interaction principles, ensuring early wireframes communicate key concepts clearly for focused discussions on experience and impact.
*   Ability to effectively communicate and persuade others to adopt your design concepts
*   Able to create user flows and process diagrams to communicate integrated workflows
*   You're able to accurately articulate your design specifications for product development.
*   Passion for design; not satisfied with the status quo and always thinking of ways to improve
*   An inclusive design approach to your work, understand that accessibility criteria and designing for people with disabilities (seen and unseen) is intrinsic to good product design and not something to check off at the end of the process
*   BA/BS degree in Design (e.g., interaction, graphic, UX, product, industrial, HCI), or a related field or equivalent practical experience
*   Experience working with design systems and creating solutions that are consistent with the defined design language.
*   You're comfortable working, collaborating, and testing in Figma
*   You have a strong online portfolio of example work that you can share

#### **Bonus Points**

*   Experience with workflow and automation features.
*   Experience designing responsive UIs.
*   Work with research to plan and coordinate upfront field research activities, including identifying research needs, collaborating on screener questions, user testing scripts, and market research.
*   Experience designing for Accessibility and designing solutions meet WCAG standards.
*   Experience in the Marketing Technology space.
*   Assess usability problems based on heuristics and universal design principles to recommend enhancements.

#LI-PV1

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.