An Associate AWS Systems Administrator will provides a daily status into enterprise backup, schedules jobs to ensure all AWS, Windows and Linux systems are appropriately backed-up.
The primary purpose of this position is to assist with managing and maintaining backup and recovery environments, to ensure high levels of availability and success around customer backup job activity and disaster recovery. This position will focus on the operational stability and maintenance of enterprise backup and recovery environments, located in QAD Cloud data centers.
As a 24x7x365 organization, work on different shifts including night shifts, work on holidays and on-call responsibilities are required.
Note: The role will require the person to support weekly rottaional shifts ( Shift 1: 6 am to 3 pm IST and Shift 2: 2 pm to 11 pm IST)
Responsibilties:
Professional degree: Bachelor of Science degree with 1-3 years of technical experience in Computer Science, Information Technology, Engineering or other related fields.
Experience in information technology and working with technical teams.
Experience with storage-area network (SAN) technologies:
Backup/recovery solutions such as Commvault, EMC DPS (Avamar), Veeam, AWS Cloud Endure.
Developing data backup and recovery processes.
Developing monitoring processes to maintain data integrity.
Developing and executing disaster recovery plans.
Experience with virtualization technologies: VMware, vSphere, vCenter Server, ESXi, Cloud Endure.
Proficiency with Linux & Windows OS administration.
Supporting database/application level backups and restores (SQL, Oracle, postgres etc)
Strong troubleshooting and problem-solving skills to proactively identify issues, root cause analysis, and both temporary and permanent solutions.
Ability to comprehend complex software, hardware, and networking concepts.
Ability to manage and organize multiple tasks with frequent interruptions.
Excellent written and verbal communication skills.
Experience documenting and maintaining configuration and process information
Strong customer service skills
Ability to establish positive working relationships and work as a team player in a managed services environment
Ability to provide guidance and leadership to less experienced technical team members
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About QAD:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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