QA Program Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a QA Program Manager in the United States.

We are seeking a results-driven QA Program Manager to lead quality initiatives and drive data-informed process improvements across the organization. In this role, you will partner with cross-functional teams to ensure operational excellence, strengthen data trust, and improve performance measurement. You will analyze trends, implement process enhancements, and manage quality programs that directly impact organizational efficiency and compliance. The ideal candidate is highly analytical, detail-oriented, and adept at translating insights into actionable improvements. You will help foster a culture of continuous improvement while delivering measurable outcomes that support business objectives and operational goals.

• Accountabilities:
• Lead and manage QA programs, ensuring alignment with organizational quality goals and KPIs.
• Develop, maintain, and communicate interactive dashboards and reports to track performance trends and operational impact.
• Conduct root cause analyses and implement corrective actions to reduce recurring errors and rework.
• Collaborate with cross-functional teams to standardize policies, procedures, and documentation.
• Support projects on the Quality Roadmap, monitoring deliverables, risks, and progress.
• Monitor compliance with KPIs, client SLAs, SOPs, and internal QA protocols.
• Drive continuous improvement initiatives by identifying opportunities to optimize processes, efficiency, and accuracy.
• Requirements:
• Proven experience in quality management, data analysis, or process improvement, preferably in healthcare or regulated environments.
• Strong analytical and visualization skills, proficient in Excel, BI tools, and dashboarding platforms.
• Exceptional communication skills, with the ability to engage leadership and cross-functional teams.
• Demonstrated ability to manage multiple projects, prioritize effectively, and deliver measurable results.
• Track record of using data to inform decisions and drive operational improvements.
• Strong organizational skills with attention to detail and a commitment to quality and compliance.
• Benefits:
• Competitive salary range: $103,000—$121,000 USD.
• Remote work flexibility across the United States with occasional travel (10-30%).
• Paid time off and holidays in accordance with company policies.
• Opportunities for professional development and continuous learning.
• Inclusive, high-performance, and collaborative work environment.
• Access to tools and resources that support employee health, wellness, and productivity.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.