Senior Account Manager, Affiliate Marketing

Are you an industry vet who has experience launching and scaling affiliate programs of all shapes & sizes in the role of a key account manager? Do previous clients you’ve worked with rant and rave about how awesome you are? Are you a problem-solver by nature?

And now, are you looking to take on the challenge that comes with being part of a new but rapidly growing agency?

If you’re nodding your head along to this, you’re likely the person we’re looking for. But are we right for you...

Who We Are

Jamdesk is an affiliate marketing agency, founded in late 2022 by myself, Max Johnson, after spending nearly a decade in the industry. I started out as a media buyer, eventually stumbling into an account management role similar to this one, before progressing to a managing director for a big agency.

Now, I’m looking to develop Jamdesk into an industry leader. At our core, we help brands launch and scale partnership programs. We truly view ourselves as an extension of each brand we partner with, which means we’re often taking on unique challenges, expanding our own capabilities, and leveraging data to influence our strategies rather than gut intuition.

So what’s happened since we started? Well, we’ve driven 8-figures of affiliate revenue for a dozen different brands, all while continuing to develop the processes within the company, as well as hire the team members needed to double, triple, 10x that production in the coming years.

This Senior Account Manager is integral to that growth. The Senior Account Manager will oversee our premium clients - they will be responsible for developing strategy and maintaining the relationships between clients and partners alike. Additionally, we’re hoping this individual will help bring Jamdesk through our toddler years by offering their knowledge, becoming a mentor to younger team members, and by possessing a go-getter attitude.

This position is fully-remote and does not require any travel. As one of our first employees, you will be presented with a ton of upside including profit sharing and working side-by-side with the founding team. To remain fully transparent, we will share Jamdesk’s three, six, and twelve month goals during the interview process. We’re looking for someone that sees themselves as a key component of our future.

Key Job Responsibilities

Identify and develop winning strategies

• Work with the client to identify clear, measurable goals
• Use those objectives to influence our approach and drive program growth
• Leverage data to further optimize strategies

Manage client relationships

• Operate as an extension of the client’s team
• Conduct recurring meetings focused on deliverables and upcoming initiatives
• Maintain ad-hoc communication via email and other shared channels in a timely manner

Develop and maintain partner relationships

• Pitch and secure mutually beneficial placements & optimizations
• Nurture relationships with top partners
• Cross-promote brands when relevant
• Support the recruitment of new partners

Analyze and develop data insights

• Build one-off reporting, as needed, to supplement pre-built dashboards
• Analyze data on an ongoing basis, sharing with the client “how, why, and what now” as it relates to performance

Career Roadmap

Training

• Jamdesk takes full ownership of your onboarding experience. We have a well-developed training plan that will ease you into the role, establish clear milestones, and define our company culture. Your onboarding will include shadowing opportunities and on-the-job training

Early days

• Familiarize yourself with existing set of clients and their unique goals
• Demonstrate competence completing the key responsibilities with occasional oversight

6-12 months

• Demonstrate expertise in key responsibilities
• Add clear and measurable value to clients through your work

1 year+

• Full ownership of key responsibilities
• Recommend optimizations on ways to improve existing processes
• Gain ownership of additional responsibilities based on skills & professional interests

Minimum Qualifications & Skills

• 3+ years of affiliate marketing experience
• Agency experience required
• Excellent communication skills - written and verbal
• Detail-oriented…next level organization
• Ability to think big picture while also prioritizing daily work
• Enjoys numbers and telling stories with data
• Self-starter
• If you have additional experience in influencer or Amazon marketing, please let us know!

With this being a fully-remote position, we expect you to have access to high-speed internet and a dedicated workspace you can use to host Zoom meetings.

What We Offer

• 100% remote office
• Open paid time-off policy
• Base salary + performance bonuses based on your book-of-business ($100K+ OTE)
• Unfortunately at this time, we cannot offer health coverage but should have formalized benefits in place in the coming months

Our Interview Process

After applying for any of our open roles, here’s what you can expect throughout the interview process:

• First Round Interview (30 min) to learn who you are and see if we’re a good fit for you
• Work History Discussion (60 min) where we’ll go through your most recent roles in greater detail
• Project Review (60 min) to show off your skills and so we can assess your work. If you do not end up joining the team, we offer a $150 honorarium for your time
• Reference Checks (3 references - one peer, one manager, one your choice)
• Background Check
• Offer!

Regardless of where you’re at in the process, we’ll be sure to communicate with you in an effective and timely manner. We understand your time is valuable and truly appreciate your consideration.